Just got my replacement and refund for quest 2 and the elite strap with battery this morning. Went the route of MM with no issues and the total time since item delivery was around 3 weeks (1-2 weeks to get replacement and 1 week to get a refund). Don't sleep on this and if you want peace of mind use recommended mm. Overall experience 10/10
+vouch for @ThomasMichaelShelby I got my replacement and refund within a couple of weeks, which was more than fine given the Meta delays.
It's simpler than you may think, and thus the procedure went quite easily. Follow a few simple steps and he'll perform the magic for you :)
Been using this service for past 6 months maybe more... Support is great and no issues what so ever HIGHLY recommended.
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