OP 07 September, 2021 - 09:52 AM
soooo, i tried to get a free AMD Ryzen 3070 or something and i requested it on this site: https://www.amd.com/en/support/kb/warran...n/rma-form
and they said this:
Please could you provide the following information for claim verification:
1. A photo of your processor installed in the motherboard socket clearly showing the model and serial number. Please also write your service request number on a piece of paper and include it in the picture such that both CPU serial number and service request number are clearly legible.
2. The original vendor provided invoice or receipt document, clearly displaying the details of the purchase.
Please note for online purchases, only the original pdf or the original invoicing email will be accepted.
3. Exact Make and model of your motherboard and its current BIOS version.
For example: ASRock B550 Taichi with BIOS version 1.7
4. Details of any troubleshooting performed, including results that prove a defective processor.
this guy said i should just send them the picture and now i should give them all these details? what should i do i have 9 days left :(
and they said this:
Please could you provide the following information for claim verification:
1. A photo of your processor installed in the motherboard socket clearly showing the model and serial number. Please also write your service request number on a piece of paper and include it in the picture such that both CPU serial number and service request number are clearly legible.
2. The original vendor provided invoice or receipt document, clearly displaying the details of the purchase.
Please note for online purchases, only the original pdf or the original invoicing email will be accepted.
3. Exact Make and model of your motherboard and its current BIOS version.
For example: ASRock B550 Taichi with BIOS version 1.7
4. Details of any troubleshooting performed, including results that prove a defective processor.
this guy said i should just send them the picture and now i should give them all these details? what should i do i have 9 days left :(
