I need help Social Engineering

[35]

hello

I'm se'ing some ram sticks from corsair but need help with something. I'm new to se'ing, they approved the rma and they're asking me to send it back so they can send me my replacements. Any experienced se'er here that could tell me what to do? I appreciate ur time 

photo of the email I got from corsair: 
https://i.ibb.co/nL7Q31M/corsoar.png

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any help is appreciated <3

[35]

ever heard about boxing?

ye but what do i do, eb, ftid, ...?

[1]

Dear 8500,

I so appreciate your post.

Enjoy the holidays.

Best wishes,
Exchamb1994