Scam @cups $25 for axenta clr

[362]

As I said, I really don't understand why you refused to send us the proof we needed (RDP IP). You could argue that it takes a while to get a reset, but you took 6 hours to respond to a message of ours, then 8 hours for the next message, so I don't think time is the issue here.

On the other hand here's a few things that I want to point out to someone with an unbiased opinion for them to take a look:
https://gyazo.com/0f684311d6366830d6509940e7d6676c (Refuses to give the proof we requested, acts like we didn't even ask for it)
He says our team became mad and toxic, meanwhile here are a few of HIS own comments:
https://gyazo.com/b4c162c850685ec216d80ec0cf0923db

Also, I'd like to point out that he was willing to share his order ID and his login details to the whole forum, when he knows that's what we use for verification purposes, using the following screenshot: https://prnt.sc/r4vg0j

However, I give him the benefit of the doubt, and I won't question his purchase. As long as he's able to give the proof we need (RDP IP), he will (and would have always gotten) get his HWID reset.

Thank you for understanding,
Paradox out.

As darkness stated Order-ID and email is enough to prove he purchased it.
Afaik your team did the same shit with me when i tried to reset my hwid.
Fix it through those details and if not possible refund his payment.
Stop being so paranoid regarding your product.

You would be surprised on the amount of people who try to get a HWID reset just to resell, and people trying to get it for free. Anyways as I stated the issue wasn't with his proof of purchase of the program, it was with the proof of purchase of the RDP. It was a simple request (asking for the IP), which the user would have had no problem on fulfilling, unless he didn't get an RDP.

Regarding me being paranoid, we (all our staff team) were trained to detect resellers and possible SE'rs, and this request of proof is to insure that the user making this report wasn't one.

Nonetheless, to avoid this issue from escalating, I have reset his HWID (https://gyazo.com/b265d06ded77d04b0c5573ab5c7f6a2e), and I would therefore consider this report closed.

[4.803]

Improve your ways to detect your buyers then, asking for proof of purchase of rdps, ips is not under your domain as a seller and buyer is not expected to provide those.
Closed.

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