Scam report AGAINST @CoinChange - Amount Scammed $13 440 / 0.557 BTC

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Scammers Profile Link: https://cracked.io/CoinChange

Sales Thread: https://cracked.io/Thread-Supreme-1-Coin...-Exchanged

Amount or Item(s) Scammed:  $13 440 / 0.557 BTC ; https://blockchair.com/bitcoin/transacti...coinchange

Screenshots of Communication: II did not communicate with anyone before the exchange. I used them in the past for a year and everything went okay.
I tried to reach out to support, but they went offline and lied to me about the amount on Discord.





Additional Information: 


Crypto address for a refund: they have my xmr address in order

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System bot message: @CoinChange (CoinChange) has been notified about this dispute via private messages and has 24hours to reply in this thread

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Problem already solved

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You can close the scam report I guess. They processed the order. I received equivalent of the current prices. So 13k.