OP 26 July, 2023 - 03:03 PM
This is DESORDEN Group
We take responsibilities for the recent data breach of a Malaysian conglomerate, Ranhill Utilities Berhad, providing water and power supply in Malaysia. Our attack has disrupted Ranhill operations in billing operations and water disruptions, affecting over 1 million customers. Affected systems include Ranhill's Live Billing System, Mobile Application, and importantly their AquaSmart water management system.
Note: Their customers are sharing their complaints on social media since 19th July 2023. Eg. https://www.facebook.com/OfficialRanhillSAJ/
The initial data breach was initiated on Nov 2021. For over 18 months, DESORDEN has been in their systems. On 17th July 2023, our group infiltrated their LIVE Billing System which handles online payment for more than a million of their customers. Between 18th July to 19th July, DESORDEN stole all of the databases in their billing system, deleted their backups and removed the databases entirely. On 19th July 2023, DESORDEN informed Ranhill management about the data breach and provided a deadline to respond by 21st July 2023. On 20th July, Ranhill company took all of their systems offline and brought the systems back online on 21st July 2023, without responding to DESORDEN (Live Billing System was still unrecoverable). On 23rd July 2023, DESORDEN launched a 2nd attack on their critical online system, AquaSmart which is Ranhill operational tool for managing water-related activities, repair scheduling and reservoir monitoring. Since 23rd July 2023, Ranhill systems are mostly taken offline without notifying the public.
On our end, DESORDEN has already stolen hundreds of gigabytes of files and databases, including sensitive personal information of their customers such as name, address, id card number, phone, email, payment information, etc. As well as their sensitive corporate information including both files, coding and data. We have included the evidences here: https://gofile.io/d/CeWghE
As of today, DESORDEN has not received any responses from Ranhill management. Our group will begin releasing personal details of their customers every week on hacker forums until we receive a response from Ranhill.
We take responsibilities for the recent data breach of a Malaysian conglomerate, Ranhill Utilities Berhad, providing water and power supply in Malaysia. Our attack has disrupted Ranhill operations in billing operations and water disruptions, affecting over 1 million customers. Affected systems include Ranhill's Live Billing System, Mobile Application, and importantly their AquaSmart water management system.
Note: Their customers are sharing their complaints on social media since 19th July 2023. Eg. https://www.facebook.com/OfficialRanhillSAJ/
The initial data breach was initiated on Nov 2021. For over 18 months, DESORDEN has been in their systems. On 17th July 2023, our group infiltrated their LIVE Billing System which handles online payment for more than a million of their customers. Between 18th July to 19th July, DESORDEN stole all of the databases in their billing system, deleted their backups and removed the databases entirely. On 19th July 2023, DESORDEN informed Ranhill management about the data breach and provided a deadline to respond by 21st July 2023. On 20th July, Ranhill company took all of their systems offline and brought the systems back online on 21st July 2023, without responding to DESORDEN (Live Billing System was still unrecoverable). On 23rd July 2023, DESORDEN launched a 2nd attack on their critical online system, AquaSmart which is Ranhill operational tool for managing water-related activities, repair scheduling and reservoir monitoring. Since 23rd July 2023, Ranhill systems are mostly taken offline without notifying the public.
On our end, DESORDEN has already stolen hundreds of gigabytes of files and databases, including sensitive personal information of their customers such as name, address, id card number, phone, email, payment information, etc. As well as their sensitive corporate information including both files, coding and data. We have included the evidences here: https://gofile.io/d/CeWghE
As of today, DESORDEN has not received any responses from Ranhill management. Our group will begin releasing personal details of their customers every week on hacker forums until we receive a response from Ranhill.
