Supreme SCAM REPORT AGAINST @BestOfDeals

[1.279]

Hello I'm gonna resend the message and color the most important parts IN COLOR YELLOW to make it more clear, and I will add extra updated notes for the admin:

Hello I hope you are doing good.

First of all we delivered the service in our side, you paid for funds, and you used those funds in more than 4 different orders, even it's the second time you added funds, meaning as the service is good you repeated:

Different dates that you added funds: https://gyazo.com/b3230c0d998c99ffc1e3cacc71ae54a8
Different orders on different dates which are all completed and one in progress almost delivered also: https://gyazo.com/9898574f19d995cee215794a60ad9328

You added a total of 50$ in two 25$ payments and you already spent almost everything: https://gyazo.com/532043b780e88090539b31c22706255e

Moreover regarding our guarantees, read the terms and conditions: https://www.viralitystore.com/page/terms-and-conditions

There's a part called ''2. Service:'' where talks about the things related with the service.

Specially there's a part where it is mentioned: We DO NOT guarantee your new followers will interact with you, any service title and description are a reference, but we simply guarantee you to get the followers, views or the amount that you pay for, excluding any other related direct or indirect features mentioned or not mentioned of the service. We only guarantee that you will recieve the amount purchased.

And about any refunds please read our ''Refund Policy:'' accepted by you: https://www.viralitystore.com/page/terms-and-conditions Specially read this Refund Policy part:
 
When you buy at Virality Store you pay for funds. After the funds are paid, they will be deposited into your account balance. You must use the funds bought at Virality Store. A Refund is only possible if you never used anything of the funds bought. You will lose any refund guarantee if you placed an order or orders with the funds bought. You will lose any refund guarantee if you spend any amount of the funds paid. At the moment you use something of the funds bought you lose all the guarantees to get a refund. In that case you must use the funds bought at Virality Store.
 
- You already used your funds you purchased and the orders completed, so a refund cannot be done, you cannot go to a fruit store, take an apple, bite 3 times and then claim them to refund you the apple.

Moreover you only have 7 dollars remaining to use in your account and you paid with card payment, a crypto refund wouldn't be made at any point, and only 7$ from the 50$ you bought of funds are available. Just to clear that: https://gyazo.com/532043b780e88090539b31c22706255e

So as per the terms and conditions you accepted says also in the refund policy part mentioned due you already used the balance purchased in multiple orders completed and delivered: After a deposit has been completed, there is no way to reverse it. You must use the funds bought at Virality Store.

Moreover the service in our side was totally delivered as per your picture shows is completed: https://prnt.sc/AhG0GOVANNI5
You bought 10000 views on the link: https://youtu.be/_I0l2Y9fM98

And you had 2677 when the order was placed, tracked at the start counter and shown in your own picture as well.

The amount you have actually is more than 13000. So we delivered the service and with overdelivery: https://gyazo.com/bcfea1c8aca97d29188abfa9e5b45c84

This is a detailed explanation to the customer and to the admin, but due the bad intentions found in this user claiming this, and also based on previous vouches and reviews that this cracked.io user had which are negative, we can see there are no good intentions from the user side, for this and mainly also because in our side was all delivered. So we are only going to answer to the administrator of cracked.io to not convert this into a discussion, we already proved everything so we are waiting for Admin answer for a proper and correct communication.

We wait for the admin answers.

Thanks.

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NOW MORE EXTRA UPDATED NOTES:

Moreover the user is trying to get refunded when he got delivered every order he purchased. Even today less than 2 hours ago from now, this user used the last dollars of balance he had, placing a new order, it shows in the top of the picture: https://gyazo.com/0cd8a7d60755f39b121e11e9c88fc7d8

If customer wanted to get refunded and didn't wanted the service why to keep placing orders and keep spending the money that he was suposed to be claiming the refund for, there's no sense on this, the user only wants the refund plus the services delivered, as this reflects also in the all links of the pictures that all the views are fully delivered.

This picture is from your actual account balance: https://gyazo.com/c18050cac1ca87d456c4869bc3d7f2dc

You right now have less than a dollar, about 0.90 Cents (because you are still spending the funds in the last 2 hours from now) which doesn't even cover the refund fees.

So absolutely is not possible to get a refund, because you paid for funds, and all the funds are already fully spent in orders that are fully delivered.

Looking at your claims when we delivered all, without single failiure, looking at your negative reviews from your profile, and looking that you are still placing orders and spending the funds you are suposed to be trying to claim, we are definetly copying and pasting this message as we don't want to convert this into a discussion anymore, we will just copy paste this till an admin review this case.

Thanks, cheers.

---

@Liars

I’m looking for a refund for the service that wasn’t provided. Every other service has been fine. As they’ve said above, I’ve already provided screenshots of the watch time and the actual retention @Liars. It’s here https://prnt.sc/pNBcUIJBoegf
I wanted to use the rest of my funds as well because I’m scared they will just close my account and keep my funds. I’m not sure why they keep saying the retention time isn’t guaranteed when it was advertised as that. It doesn’t make sense, and they refuse to give a refund. It’s simple. The promised/advertised service wasn’t provided, and you should provide compensation or a refund for the failure to deliver as promised.

Hello it's not like you are saying, we never promised any retention.
As per you said our service works well, even in the one you are claiming there, you are claiming that one because it's the most expensive one, and you want to get 30$ free of return when we delivered the service.

The service NEVER GOT CHANGED anything in the description which describes the specific features that the service has, and we NEVER GUARANTEED ANY RETENTION ON IT that's also shown in the customer picture that he shared in the claim itself: https://prnt.sc/c9U8Yt7kQ62e (picture shared by customer itself in this claim)
Customer must check what the service he's buying has, this is customer responsability.

The order that customer is claiming has this description which Always was the same and never changed where it explains every feature that the service has (WITHOUT ANY GUARANTEE IN RETENTION): 
- Real Time Views
- Speed 2k-8k per day
- Almost Non drop
- 3K/Day
- Lifetime Refill Guarantee

Also can be seen here https://www.viralitystore.com/services checking the specifc one Service ID 811: https://gyazo.com/bdc583057e416e2c43bcd693e28e05d5

The order that the customer is claiming was delivered fully.
- Customer bought Order ID 1569267
- Customer bought 10000 views 
- Customer bought the previous mentioned amount when he had 2677 views, recorded in the start counter number.
- Customer has in the video where he purchased the views more than 13000 views actually, and this means we delivered the 10000 and even some more hundreds as overdelivery to make the customer happy, this is also reflecting in the link itself.
- The video link shown in the order picture that the customer shared previously which is the link where the customer placed the order for, is this one, where reflects that all the views where delivered: https://youtu.be/_I0l2Y9fM98

All this can also be tracked in the order itself: https://prnt.sc/AhG0GOVANNI5 (picture shared by the customer itself).

So please @Liars consider closing this topic as it feels very bad to see this situation when we even delivered more views than the promised ones, the user is just trying to trick this to get 30$ back when he already got the order fully delivered and as per it was described all the time in the service description and this is also shown in the own customer pictures, shared by me specifically in this message to go for the point previously, so please consider closing this long discussion as we fully delivered our service to this customer same as we always do, most of our vouches are good because of this because we put a lot of efforts to make always our customers happy, but of course into a fair way, this customer has bad and only negative vouch, and to be honest I can understand that because seeing this situation he's trying to trick this too much. So please consider closing this topic as we did all good in our side.

Much appreciated, cheers.

[108]

Hello I'm gonna resend the message and color the most important parts IN COLOR YELLOW to make it more clear, and I will add extra updated notes for the admin:

Hello I hope you are doing good.

First of all we delivered the service in our side, you paid for funds, and you used those funds in more than 4 different orders, even it's the second time you added funds, meaning as the service is good you repeated:

Different dates that you added funds: https://gyazo.com/b3230c0d998c99ffc1e3cacc71ae54a8
Different orders on different dates which are all completed and one in progress almost delivered also: https://gyazo.com/9898574f19d995cee215794a60ad9328

You added a total of 50$ in two 25$ payments and you already spent almost everything: https://gyazo.com/532043b780e88090539b31c22706255e

Moreover regarding our guarantees, read the terms and conditions: https://www.viralitystore.com/page/terms-and-conditions

There's a part called ''2. Service:'' where talks about the things related with the service.

Specially there's a part where it is mentioned: We DO NOT guarantee your new followers will interact with you, any service title and description are a reference, but we simply guarantee you to get the followers, views or the amount that you pay for, excluding any other related direct or indirect features mentioned or not mentioned of the service. We only guarantee that you will recieve the amount purchased.

And about any refunds please read our ''Refund Policy:'' accepted by you: https://www.viralitystore.com/page/terms-and-conditions Specially read this Refund Policy part:
 
When you buy at Virality Store you pay for funds. After the funds are paid, they will be deposited into your account balance. You must use the funds bought at Virality Store. A Refund is only possible if you never used anything of the funds bought. You will lose any refund guarantee if you placed an order or orders with the funds bought. You will lose any refund guarantee if you spend any amount of the funds paid. At the moment you use something of the funds bought you lose all the guarantees to get a refund. In that case you must use the funds bought at Virality Store.
 
- You already used your funds you purchased and the orders completed, so a refund cannot be done, you cannot go to a fruit store, take an apple, bite 3 times and then claim them to refund you the apple.

Moreover you only have 7 dollars remaining to use in your account and you paid with card payment, a crypto refund wouldn't be made at any point, and only 7$ from the 50$ you bought of funds are available. Just to clear that: https://gyazo.com/532043b780e88090539b31c22706255e

So as per the terms and conditions you accepted says also in the refund policy part mentioned due you already used the balance purchased in multiple orders completed and delivered: After a deposit has been completed, there is no way to reverse it. You must use the funds bought at Virality Store.

Moreover the service in our side was totally delivered as per your picture shows is completed: https://prnt.sc/AhG0GOVANNI5
You bought 10000 views on the link: https://youtu.be/_I0l2Y9fM98

And you had 2677 when the order was placed, tracked at the start counter and shown in your own picture as well.

The amount you have actually is more than 13000. So we delivered the service and with overdelivery: https://gyazo.com/bcfea1c8aca97d29188abfa9e5b45c84

This is a detailed explanation to the customer and to the admin, but due the bad intentions found in this user claiming this, and also based on previous vouches and reviews that this cracked.io user had which are negative, we can see there are no good intentions from the user side, for this and mainly also because in our side was all delivered. So we are only going to answer to the administrator of cracked.io to not convert this into a discussion, we already proved everything so we are waiting for Admin answer for a proper and correct communication.

We wait for the admin answers.

Thanks.

-----------------------------------------------------------------------

NOW MORE EXTRA UPDATED NOTES:

Moreover the user is trying to get refunded when he got delivered every order he purchased. Even today less than 2 hours ago from now, this user used the last dollars of balance he had, placing a new order, it shows in the top of the picture: https://gyazo.com/0cd8a7d60755f39b121e11e9c88fc7d8

If customer wanted to get refunded and didn't wanted the service why to keep placing orders and keep spending the money that he was suposed to be claiming the refund for, there's no sense on this, the user only wants the refund plus the services delivered, as this reflects also in the all links of the pictures that all the views are fully delivered.

This picture is from your actual account balance: https://gyazo.com/c18050cac1ca87d456c4869bc3d7f2dc

You right now have less than a dollar, about 0.90 Cents (because you are still spending the funds in the last 2 hours from now) which doesn't even cover the refund fees.

So absolutely is not possible to get a refund, because you paid for funds, and all the funds are already fully spent in orders that are fully delivered.

Looking at your claims when we delivered all, without single failiure, looking at your negative reviews from your profile, and looking that you are still placing orders and spending the funds you are suposed to be trying to claim, we are definetly copying and pasting this message as we don't want to convert this into a discussion anymore, we will just copy paste this till an admin review this case.

Thanks, cheers.

---

@Liars

I’m looking for a refund for the service that wasn’t provided. Every other service has been fine. As they’ve said above, I’ve already provided screenshots of the watch time and the actual retention @Liars. It’s here https://prnt.sc/pNBcUIJBoegf
I wanted to use the rest of my funds as well because I’m scared they will just close my account and keep my funds. I’m not sure why they keep saying the retention time isn’t guaranteed when it was advertised as that. It doesn’t make sense, and they refuse to give a refund. It’s simple. The promised/advertised service wasn’t provided, and you should provide compensation or a refund for the failure to deliver as promised.

Hello it's not like you are saying, we never promised any retention.
As per you said our service works well, even in the one you are claiming there, you are claiming that one because it's the most expensive one, and you want to get 30$ free of return when we delivered the service.

The service NEVER GOT CHANGED anything in the description which describes the specific features that the service has, and we NEVER GUARANTEED ANY RETENTION ON IT that's also shown in the customer picture that he shared in the claim itself: https://prnt.sc/c9U8Yt7kQ62e (picture shared by customer itself in this claim)
Customer must check what the service he's buying has, this is customer responsability.

The order that customer is claiming has this description which Always was the same and never changed where it explains every feature that the service has (WITHOUT ANY GUARANTEE IN RETENTION): 
- Real Time Views
- Speed 2k-8k per day
- Almost Non drop
- 3K/Day
- Lifetime Refill Guarantee

Also can be seen here https://www.viralitystore.com/services checking the specifc one Service ID 811: https://gyazo.com/bdc583057e416e2c43bcd693e28e05d5

The order that the customer is claiming was delivered fully.
- Customer bought Order ID 1569267
- Customer bought 10000 views 
- Customer bought the previous mentioned amount when he had 2677 views, recorded in the start counter number.
- Customer has in the video where he purchased the views more than 13000 views actually, and this means we delivered the 10000 and even some more hundreds as overdelivery to make the customer happy, this is also reflecting in the link itself.
- The video link shown in the order picture that the customer shared previously which is the link where the customer placed the order for, is this one, where reflects that all the views where delivered: https://youtu.be/_I0l2Y9fM98

All this can also be tracked in the order itself: https://prnt.sc/AhG0GOVANNI5 (picture shared by the customer itself).

So please @Liars consider closing this topic as it feels very bad to see this situation when we even delivered more views than the promised ones, the user is just trying to trick this to get 30$ back when he already got the order fully delivered and as per it was described all the time in the service description and this is also shown in the own customer pictures, shared by me specifically in this message to go for the point previously, so please consider closing this long discussion as we fully delivered our service to this customer same as we always do, most of our vouches are good because of this because we put a lot of efforts to make always our customers happy, but of course into a fair way, this customer has bad and only negative vouch, and to be honest I can understand that because seeing this situation he's trying to trick this too much. So please consider closing this topic as we did all good in our side.

Much appreciated, cheers.

The title was changed. The overdelivery still doesn’t even cover the watch hours and algorithm boost I was looking for. I don’t know how many times I have to say this. The advertised service in the title wasn’t delivered. A lot of services on your website don’t even have descriptions, so I just have to go off of the title. This situation is simple. You’re trying to add random things to this argument when it’s obvious that you’re at fault. I’ve ran a service myself, and when I’m in the wrong I’ve refunded my customers. It’s simple.

[17.709]

@BestOfDeals @nexolofty Can any of you provide proof where it was mentioned on the certain amount of retention. If you got edit logs show those. Do so within 24 hours.

 
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[108]

@BestOfDeals @nexolofty Can any of you provide proof where it was mentioned on the certain amount of retention. If you got edit logs show those. Do so within 24 hours.

I didn’t take any screenshots of the title before it was changed because I didn’t think I needed to, but they say here in my messages with support that they changed the title. https://prnt.sc/c9U8Yt7kQ62e This shows that the title used to state the advertised retention time of 5-20 minutes.

[1.279]

Hello I hope you’re doing well.

As per stated in the same picture shared by the customer https://prnt.sc/c9U8Yt7kQ62e it is said that we never included the retention in the service, what it includes the service always show up in the description of the service selected.

And as per it is said in the picture that customer shared it is not included in the description at any point (WITHOUT ANY GUARANTEE IN RETENTION):
- Real Time Views
- Speed 2k-8k per day
- Almost Non drop
- 3K/Day
- Lifetime Refill Guarantee

Also can be seen here https://www.viralitystore.com/services checking the specifc one Service ID 811: https://gyazo.com/bdc583057e416e2c43bcd693e28e05d5

Moreover the order was fully delivered, the customer got the all views, and Im sending again here the proof of that:

- Customer bought Order ID 1569267
- Customer bought 10000 views
- Customer bought the previous mentioned amount when he had 2677 views, recorded in the start counter number.
- Customer has in the video where he purchased the views more than 13000 views actually, and this means we delivered the 10000 and even some more hundreds as overdelivery to make the customer happy, this is also reflecting in the link itself.
- The video link shown in the order picture that the customer shared previously which is the link where the customer placed the order for, is this one, where reflects that all the views where delivered: https://youtu.be/_I0l2Y9fM98

All this can also be tracked in the order itself: https://prnt.sc/AhG0GOVANNI5 (picture shared by the customer itself).


- Customer try to keep the delivered order while trying to get a refund at the same time as we cannot now take back the delivered views of the completed order.

In our side everything as per shown previously was all good made. Thanks & Have a Nice day.

@Liars

[1.279]

To all of this, as per you can see we did all good in our side and 24 hours passed already @Liars so we would like to close this topic to after keep focused on bringing a good experience to our customers as per we always did, even including this case, so, please could you consider closing this topic after see our detailed proofs that we already shared? Thank you and happy weekend everybody.

[108]

To all of this, as per you can see we did all good in our side and 24 hours passed already @Liars so we would like to close this topic to after keep focused on bringing a good experience to our customers as per we always did, even including this case, so, please could you consider closing this topic after see our detailed proofs that we already shared? Thank you and happy weekend everybody.

That just doesn’t make sense.

[1.279]

To all of this, as per you can see we did all good in our side and 24 hours passed already @Liars so we would like to close this topic to after keep focused on bringing a good experience to our customers as per we always did, even including this case, so, please could you consider closing this topic after see our detailed proofs that we already shared? Thank you and happy weekend everybody.

That just doesn’t make sense.

It totally makes sense, as all the proofs are there and we are just waiting for @Liars answer, because we don’t want to convert this into a discussion so that’s why we asked him. We delivered the service, all the proofs are shown, and we don’t want to discuss as we just saw that you are trying to trick this keeping the order already delivered plus asking to claim a refund, and that’s what it really doesn’t make sense.

I hope you understand but we don’t provide a free service and we also spend money to deliver all the views that you already received as per described in the service description and proved with links and pictures.

Best intentions. Thanks.