The New "Sunshine" Rank is not showing up in the members online section

[115]

as you can see in the image below it is not showing up 

[1.990]

ok , then?

 

 

exp 5-11

[115]

ok , then?

just thought it should be fixed

[115]

This is a bump

[115]

This is a bump

[1]

To address the issue of the "Sunshine" rank not appearing in the member's online section, consider the following steps:

1. Check Rank Configuration: Verify that the "Sunshine" rank has been properly configured within the system. Ensure that it has been assigned the appropriate permissions and visibility settings to appear in the member's online section.

2. Refresh Page: Sometimes, display issues can be resolved by simply refreshing the page. Ask users to refresh their browser window to see if the "Sunshine" rank appears.

3. Verify Display Settings: Double-check the settings related to rank display within the administrative dashboard or settings panel. Confirm that the "Sunshine" rank is set to be visible in the member's online section.

4. Clear Cache: Suggest clearing the browser cache to ensure that users are viewing the most up-to-date version of the webpage. Outdated cache files can sometimes cause display inconsistencies.

5. Test in Different Browsers: Encourage users to test accessing the platform using different web browsers. This can help determine if the issue is specific to a particular browser or if it persists across multiple browsers.

6. Check for Platform Updates: Ensure that the platform software is current. If there have been recent updates or patches released by the platform provider, installing them may resolve the display issue.

7. Contact Support: If the problem persists after trying the above steps, advise users to contact the platform's support team for further assistance. They can provide specific troubleshooting steps or investigate any underlying issues causing the "Sunshine" rank not to appear.

By following these steps, users should be able to troubleshoot and resolve the issue with the "Sunshine" rank not showing up in the member's online section effectively.
 
For access to an online section, please consult these websites:
1. W3School  2. Iqra Technology   3. JavatPoint