11 April, 2020 - 03:30 PM
(11 April, 2020 - 03:29 PM)Cuixia Wrote: Show More(11 April, 2020 - 03:22 PM)Psychedelic Wrote: Show More(11 April, 2020 - 01:33 PM)Directoire Wrote: Show MoreIn that case, just be patient. They'll probably notice that the IP of the payment is the same IP used for the registration of the account / the IP that is regularly used (meaning the payment was actually authorized).
Still, user can claim that it wasn’t authorized, they can state they were tricked, or there was malware controlling their screen, or malware created a reverse socks5 proxies which imitates their IP.
hahah so what i can do in that case?
Just state the facts here, you are right and they are wrong. Send screenshots of communications.