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 464

Zalando fail

by Adam5959 - 08 September, 2022 - 08:09 AM
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#1
I just failed my zalando refund I want to understand why it failed.
Order 90e
it was under 1 kilo 
Backpack and socks 
method used PEB (said the socks came only)
account was pretty new no previous orders on it 
Is zalando just ass, or was it that new account ?
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#2
Request return and FTID them
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#3
what did they tell you zalando
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#4
probably becouse of items size and price
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This post is by a banned member (Adam5959) - Unhide
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Bumped #6
(This post was last modified: 12 September, 2022 - 07:37 AM by Adam5959.)
(08 September, 2022 - 01:06 PM)Badabuu Wrote: Show More
probably becouse of items size and price

I've seen people hit more like 350e jackets mine was not even big or pricy. It's average size north face backpack.

(08 September, 2022 - 09:29 AM)InvestingGod Wrote: Show More
Request return and FTID them

Idk how to do FTID

(08 September, 2022 - 10:33 AM)WTFSOJER Wrote: Show More
what did they tell you zalando

they asked me to fill out a form, then for my personal ID once everything was sent to them they just declined saying that they checked in with the warehouse and that items were sent.

This is a bump
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#7
(12 September, 2022 - 07:25 AM)Adam5959 Wrote: Show More
(08 September, 2022 - 01:06 PM)Badabuu Wrote: Show More
probably becouse of items size and price

I've seen people hit more like 350e jackets mine was not even big or pricy. It's average size north face backpack.

(08 September, 2022 - 09:29 AM)InvestingGod Wrote: Show More
Request return and FTID them

Idk how to do FTID

(08 September, 2022 - 10:33 AM)WTFSOJER Wrote: Show More
what did they tell you zalando

they asked me to fill out a form, then for my personal ID once everything was sent to them they just declined saying that they checked in with the warehouse and that items were sent.

This is a bump

write again to them, and say you didnt receive this items and you still need help becouse they didnt solve the problem.
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#8
(12 September, 2022 - 04:47 PM)Badabuu Wrote: Show More
(12 September, 2022 - 07:25 AM)Adam5959 Wrote: Show More
(08 September, 2022 - 01:06 PM)Badabuu Wrote: Show More
probably becouse of items size and price

I've seen people hit more like 350e jackets mine was not even big or pricy. It's average size north face backpack.

(08 September, 2022 - 09:29 AM)InvestingGod Wrote: Show More
Request return and FTID them

Idk how to do FTID

(08 September, 2022 - 10:33 AM)WTFSOJER Wrote: Show More
what did they tell you zalando

they asked me to fill out a form, then for my personal ID once everything was sent to them they just declined saying that they checked in with the warehouse and that items were sent.

This is a bump

write again to them, and say you didnt receive this items and you still need help becouse they didnt solve the problem.
I told them I found the missing item and I am going to FTIDv3

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