OP 02 August, 2022 - 12:19 PM
they sent me this After investigation by the relevant team handling the orders, the information corresponding to the shipment and receipt of the product does not match the information provided for the lost item claim. The package has been sent intact and with a Weight of 1.20 KGS. For this reason the lost item claim request has been rejected. The reimbursement for the specific order was not approved and therefore the refund will not be able to proceed.what should i do now