Shadow Refunds 1+ month ticket, no response and they dont want to refund me

[346]

Scammers Profile Link: https://cracked.to/ShadowRefunds
[If Applicable] Sales Thread: https://cracked.to/Thread-Autobuy-%E2%AD...-%E2%AD%90
Amount or Item(s) Scammed: 30$ BTC
Screenshots of Communication: https://imgur.com/a/0RTnPra
Additional Information: Dont get response of then, they dont want to refund the upfronted BTC or refund the order its been 1+ month since i opened the ticket
Upfronted 30$ transaction: 
https://www.blockchain.com/btc/tx/3a94ac...f33084d9d2
Crypto address for a refund: 1EhdsbeNvmBrCz71pbK7vG72qopNi83Lrj

NON PROFESIONAL 

[346]

can you respond in your fucking ticket first

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dont you understand we need OTP

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can you respond in your fucking ticket first

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dont you understand we need OTP

NEVER MIND! he said he already got another refunder to do his refund. ig his fault. we are not going to refund him lol.

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we can offer another refund at the same value, but we dont refund money back to our customers, and its in our tos, and we have said it multiple times.

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sorry for the lateness, we have been flooding with refunds, and yoiur never online, you just deciedde to get online today, as you said sometihng about discord mobile. anyways, have a nice day. if you want another refund we can do that, otherwise, you can close the thread or wait for admin response. we are not refunding u tho....

[346]

can you respond in your fucking ticket first

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dont you understand we need OTP

I understad, you friend Futte log on my acc, now i open a thread you reply fast af when i had to wait 1 month for  a reply, dont wanna hurt your busisness, just refund the upfronted and its all good

http://prntscr.com/rgsmoh 

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lets wait for some admin for solve this, i been messaing you and futte 24/7 and you reply every 24 hours or so, im on borderline to resend the product to amazon and u guys fucked me up :(
u told me 2 days ago yeah today we will refund this order did i got the refund NO u lied to your customer

[12.067]

@ShadowRefunds you have 24hrs to refund him.

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[346]

@ShadowRefunds you have 24hrs to refund him.

can i get 48 hours? its on paypal and im in a chargeback situation please

[346]

@ShadowRefunds you have 24hrs to refund him.

can i get 48 hours? its on paypal and im in a chargeback situation please

I have no problem but i paid on BTC,  didnt wanted to do this shit but you guys not replying

[12.067]

On hold.

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[346]

Can i send 0.006 BTC? Is that enough