Deal Dispute against ThieX - 55USD

[18.800]

@ThieX Can I get an update on this? @Chris050999 Can you provide evidence that sellpass knows about this bug as well. Do so within 24 hours.

 

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[8.810]

I tried to idenfity his order 2 times, but didn't succeed.
If someone has problem with purchase they send me order link and i can recheck the order.

[21]

@ThieX Can I get an update on this? @Chris050999 Can you provide evidence that sellpass knows about this bug as well. Do so within 24 hours.

This is still not resolved.
I sent you a PM with information about what sellpass can provide on this.

[21]

Still not resolved.

[21]

Bumping this one. @ThieX Do you have a suggested solution?
Surely it should be possible to identify an extra 0.00209BTC in your account at around that timestamp?

[8.810]

Told you like 3 times yet (if not more) i can't do anything with it.
You didn't got an order id and i didn't got your money.

[21]

Told you like 3 times yet (if not more) i can't do anything with it.
You didn't got an order id and i didn't got your money.

Have you actually confirmed that you didnt get the money or are you struggling to check it without a sellpass order id?
The payment was sent using the coinbase commerce option on your sellpass (https://thiexlogs.sellpass.io/).
.. Following the paper-trail the BTC amount ended up in what seems like a coinbase hotwallet.
Also, I have mistaken the BTC amount on the TX. The actual amount transferred to you is 0.00163944 BTC (~45USD), not 0.00209BTC. I will update the original post.


@Liars do you have a proposed solution here as ThieX claims he 'did not receive the funds'?
Missing order IDs is a known issue with sellpass as seen on their bug-report page, normally solved by the seller processing a delivery of product or refund manually.

[852]

Told you like 3 times yet (if not more) i can't do anything with it.
You didn't got an order id and i didn't got your money.

Have you actually confirmed that you didnt get the money or are you struggling to check it without a sellpass order id?
The payment was sent using the coinbase commerce option on your sellpass (https://thiexlogs.sellpass.io/).
.. Following the paper-trail the BTC amount ended up in what seems like a coinbase hotwallet.
Also, I have mistaken the BTC amount on the TX. The actual amount transferred to you is 0.00163944 BTC (~45USD), not 0.00209BTC. I will update the original post.


@Liars do you have a proposed solution here as ThieX claims he 'did not receive the funds'?
Missing order IDs is a known issue with sellpass as seen on their bug-report page, normally solved by the seller processing a delivery of product or refund manually.

His shop is free hence not having access to Coinbase checkout