Ive had the absolute worst experience with Booking Hotel service, and I can't even express how f*ing infuriating it was. I sent them one hotel, take care for it, and waited until 12 hours before check-in for them to do their damn job. I kept repeating that I needed the reservation, but they kept dragging their feet until the last minute, only for someone else to snatch it up. Can you believe that st?
I was foolish enough to give them a second chance. I sent them another hotel, this time with a full 7 days before check-in, hoping they wouldn't screw it up again. They kept promising and stalling, and I kept telling them I didn't want to look like a f***ing idiot in front of my girlfriend again. Guess what happened?
Just a few hours before check-in, they finally admitted their "method wasn't working" and that it had to be done via hotels.com. The offer was still available, but then, as I was standing there with my bags packed on the island, they told me someone else had booked it. What a f***ing nightmare.
Don't waste your time or risk ruining your vacation with these incompetent aholes. Your sanity and peace of mind are worth so much more than their bullst promises
