BunQ bank account not TaxID verified during registration - Seller still good!

[564]

Hi, waiting for moderator decision

[11.676]

@zotix123 Please PM me & @Liars with the screenshots of communication as well as any other proof you might have. Do so within 24hrs

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[146]

Look at the other chat please. We need to clarify other things first.

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BTW I can provide it, but the relevant party of the topic are in this thread already posted.
So what is missing?

There is no more relevant chat protocol.
Same for evidence - you can read it here please
I think this is pretty straight forward

Please make a decision based on the 2 thread pages


Thanks

[564]

Hi there, so our product description for bunq states - its not tax verified.

But I offered customer WISE account to accomodate his needs and provide better experience.

No refund should be granted in my opinion

[11.676]

@StealthExperts You have 24hrs to either provide OP a tax ID to fully verify the account, or refund OP if you are not able to. Tax ID is required in order to use bunq and has to be provided within a certain time frame after signup.

[564]

I contacted customer for refund, please bear with me once I update

[146]

We have already spoken, therefore pls initiate the update crypto (USDT) ETH chain refund amount 350$

Please confirm @Darkness

Zx

[146]

@Darkness could u kindly confirm please? Seller asked me on TG for USDT tron address- i would like the refund part here via DM, ideally with a second mod in loop. Then we can close and archive this and move on to the next topic.

To be precise - and I do not set an alarm for 24hrs like someone else did - we are already almost near 3 days now.


Kind regards
Zx