Deal Dispute against @TheRadiant - $350

[22]

Scammers Profile Link: 
https://cracked.io/TheRadiant

Sales Thread: 
https://cracked.io/Thread-Supreme-%E2%AD...e-Warranty

Amount or Item(s) Scammed:
9 out of 11 purchased services.

Additional Information:
I have been using Radiant’s services for quite some time. However, recently many services I paid for have stopped working, and despite multiple attempts to get them fixed, there has been no progress.
 
Currently, only two services (YouTube and Netflix) are working, and all my attempts to resolve issues with the others have led to no resolution.
 
Here’s a breakdown of some of the services I’ve had issues with, along with the prices paid:

Show ContentSpoiler:

PS Deluxe, $140 - Paid for this in november, had three months access and Radiant haven't fixed it since.
Magai, $130 - Paid for this with PS Deluxe, haven't been able to have it for more than a day before it closed, and the account is shared with others. This has not been fixed for a while, and is so bad that I'm paying for ChatGPT myself.
Blitz - $20 - Had one month access back when I purchased it in 2022 I think, haven't been fixed since.
Envato Elements, listed at $130 (paid $80 or something) - I had access for a while, then it was removed and it's back, no support for the new one and no possibility of paying extra for access.
Spotify Family, $60 - Had this for a combined total of 6 months since I purchased it in 2021/22.
Adobe CC, $40 - Kinda just gave up on this one to be honest, had it working 1 week at a time.
Amazon Prime, $20 - Works one week at a time, but takes quite long for fixes.
Disney+, $20 - Service stopped, which is fine I guess. Had it for a couple of months. Bought this and Amazon Prime together for $32.
HBO, $20 - Same as Disney+.

Spotify expired on April 29 and hasn’t been fixed since.
I heard nothing about Envato Elements after asking in feburary.
Blitz hasen't been working since the first month after purchase.
PS Deluxe and Magai have both been unusable since February.


I am requesting a refund for the following services due to persistent issues:
Spotify, Blitz, PlayStation Deluxe, and Magai totalling at $350

Netflix is working fine, and so is Youtube Premium and Amazon Prime (some of the time).
I don't care about Envato Elements and Adobe CC anymore.

With this, I am hoping TheRadiant will continue the support for my services: YouTube Premium, Netflix and Amazon Prime.
If not, I hope to find a fitting solution for these services as well.

My Discord where I had some of the purchased were terminated in 2023 from being on the server, but I have stored the tickettool links, however, they are returning an error now.
They have been a part of mine and Radiants telegram chat pinned, and they had been accepted.

Below is the payment for Magai and PS Deluxe:
https://gyazo.com/058aba14b8bd87f95a4783b1b459f08b - November, 2023.

Screenshots of Communication:
Details of communication with Radiant, showing my attempts to resolve these issues over several months:

Show ContentSpoiler:

https://gyazo.com/618b55ffd686377f791d46796dfcac14 – Most recent communication (September 9th, 2024), asking for services to be fixed with no resolution.

https://gyazo.com/6ba7aa31d58c75176b87f06200e54b37 – Communication from August 16th and September 2nd, showing attempts to get services fixed with no results.
https://gyazo.com/9a504196c42cc0658ad8ffc81fc7c310 – Conversation from June 27th, followed by a bump on July 7th, with no fixes except for Netflix. Magai failed to work when attempting to log in.
https://gyazo.com/5b6558f5b03c24e0c40596df67c1d300 – Initial request for fixes from June 27th, showing the original message asking for multiple service fixes.
https://gyazo.com/11c5275e8da44487fe2c3ff47d749b17 – Messages from June 3rd to June 16th, where multiple attempts were made to get services fixed during this period.
https://gyazo.com/9ce9f7f44b317b7897e686496e00b1d2 – Conversation from May 13th, where I asked for fixes to Spotify, Magai, and PS Deluxe. Radiant stated that Spotify was out of stock.
https://gyazo.com/0f2d14553320fde3733d30024f312cd6 – Multiple requests for fixes, but only Netflix and Amazon Prime were fixed.
https://gyazo.com/ccd4d7781f0e425ee58b570ab5619902 – This is when my Spotify expired (July), and I’ve been waiting for a fix since. YouTube was fixed.
https://gyazo.com/e9583ceb883a616019aab960c9f82cf7 – Further requests for fixes for PS Deluxe and other services. Prime had a few fixes, while YouTube and Netflix are working.

This list goes on and on, and I will happily go through the chatlog with any moderator who handels this case.

Crypto address for a refund:
LTC - LXhMN7DSBbHpJz6ZMZAimAFsmn317Cwi1s

[22]

This is a bump

[0]

System bot message: @TheRadiant (TheRadiant) has been notified about this dispute via private messages and has 24hours to reply in this thread

top [exp 16/12/24]

 

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[2.864]

Well theonly down upgrades reported to me are 
1) Spotify , you have been using it for over 2yrs i believe and have always received fixed but it has been removed from store as it got way too unstable and if needed i can give 2-3solos at max but nothing else

2) PS+ is having some issue due to which u were made to wait rest even that u have had for months

Am sorry but this dispute is straight up bs as 1st of all you have only sent me 2/11 items for fix rest i havent received a single msg of them being down
Spotify i have announced and removed family from store and u had it for over 2yrs so you cant claim am declining fixes and rest all upgrades of yours have always been fixed

Please dm on tg so this can be sorted out , if you are dissatisfied with the solution provided on tg you are most welcome to continue your case here but prior to that please dm on tg so this can be solved

Edit: No fix has been requested in last 1month after the last Magai fix for it , same for blitz am not sure i did his nf fix and so did i do the magai fix idk if i missed the blitz or was it done , PS And Spot are the only ones am aware that are down

Spotify Family is patched and he has had access for over 2yrs 0refund is possible so wont even debate it , as told previously and what has been provided to most Spotify family customers in past 2-3days can be provided to him aswell which is 2-3 solos 

PS is the only item which he can even raise a dispute for as he paid 140usd and had it for around 7months i believe [no downgrade in between] but at the time it went down due to method issue fix couldnt be done and indeed he is waiting on a fix for past 2months , i ask you to please dm me and i will look for a solution

According to the TOS and basic common sense also , the items which havent been reported as down or are working for 2yrs and then patched cant be disputed and even PS well will look into it as per TOS after 6months of usage if method patched no refund is done but ofcourse as thats a expensive upgrade a solution will be provided , awaiting his dm on tg

---

@Drkwn how was this opened 9days ago and i got pinged that its open just 29mins ago btw ?

Telegram: @TheRadiant | NOT ON DISCORD | DM ON TELEGRAM OR CRACKED | BACKUP SIGNAL
Running for more then 2year Upgrades of 150+ Services Done By Us 20000+ Customers 

 TELEGRAM  PRODUCTS  

 

[2.864]

@Darkness or any admin who checks this i have dmed the OP Drkwn on tg myself and will update when this is solved

Telegram: @TheRadiant | NOT ON DISCORD | DM ON TELEGRAM OR CRACKED | BACKUP SIGNAL
Running for more then 2year Upgrades of 150+ Services Done By Us 20000+ Customers 

 TELEGRAM  PRODUCTS  

 

[22]

I am not sure about the time delay, it had been a draft while I was waiting for a reply on my last message, maybe that's the issue.

I would not call this "straight up bs" as it's very relevant, with the limited access and very long waiting time. 

As stated in my original thread, I am very pleased with some of the services (YT, NF and Prime), however, very unsatisfied with the PS Deluxe situation (which we are currently going through on Telegram) and some of the other services.

We are indeed figuring this out on telegram, and will update the thread accordingly.

[11.617]

On hold. Please update when there's any updates

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[2.864]

A solution has already been agreed upon , once done will update

Telegram: @TheRadiant | NOT ON DISCORD | DM ON TELEGRAM OR CRACKED | BACKUP SIGNAL
Running for more then 2year Upgrades of 150+ Services Done By Us 20000+ Customers 

 TELEGRAM  PRODUCTS