Feelssadman I was scammed by ROSE (Lonely Rose).

[8]

Scammers Profile Link: @Rose failure to comply with the agreement
Sales Thread: Buy hotmail hits vaild not be raped
Amount or Item(s) Scammed: 71$
Screenshots of Communication: https://imgur.com/gallery/uDxF1NT 
Additional Information: I was scammed by ROSE (Lonely Rose). I bought 60 emails from them and they sent me spam emails and invalid emails. I accepted to spend 20% and asked them to compensate me for the remaining 40 spam emails in exchange for 12 FB ADS hotmail accesses and not being raped. The next day they still sent invalid hotmail or some of them were raped. Please help me find justice. I have complete evidence. Hope you help me.
Crypto address for a refund:TSPrnt5r85fVU6GPEYfjSCEwzDbbYoqVVV (usdt trc20)
link scamer: https://cracked.io/Rose

[1]

System bot message: @Rose (Rose) has been notified about this dispute via private messages and has 24hours to reply in this thread

top [exp 16/12/24]

 

Taking care of cracked.io's leechers. Every day.
If you have a question regarding your leeching level, click here.

[1.440]

So this is chat between this guy and our support. Chat says it all very clearly , the OP made a purchase for facebook ads FA he received hes products , some of them were faulty according to the customer so our support waited off for new stock and replaced as customer asked for 12 valid logins with total email count for inboxed target of 20-50 emails. 

Customer has been provided with a test since the begin of the chat and didn't have to buy if he didn't like the product ( that's why the test was provided ) he got the test and purchased more logs after agreeing to the terms on site which clearly say NO REFUNDS just replaces for 2fa/invalids accounts . We replace ONLY invalid and 2fa accounts we do not replace if it's "raped" like he says that's why there was a test provided before buying. Customer bought random logs for lower price with variety of 1-100+ emails count from the sender @fb ads and then he asked instead of getting 40 replacements which is also incorrect but our support agreed, the customer wanted 12 mails with 20-50+ emails from sender which were provided. 

Our support did everything correctly eventho the communication with the customer was very hard because he uses google translate for every one of hes messages. Now it seems like after the customer received more then 80 working logs he just wants a refund on top of it as free logs and when that was rejected to him by chat on telegram he opened a scam report on here which is pathetic in my opinion because if he didn't like the products he wouldn't have bought in the first place but obviously he thought it will work to get a refund after successfully obtaining so many logs . 

We sold many many accounts since our shop opening and we never had such a customer before but i guess there is a first time for everything. As our terms state and customer agreed to them there are no refunds , he already got hes replacements and now just wants to ruin my reputation by reporting me on here. Also as you all can read on the chat and on our terms we never agreed or even mentioned replaces for "raped logs" as customer calls them because there is no guarantee that the customer didn't loot the logs and then report them as looted. We provided valid working hotmail logs but as i said the communication with the customer was very bad since he doesn't understand English and probably didn't understand the messages of our support correctly.

Additional info : 
* the customer kept saying he wants NOT RAPED he was shouting at the support but as support said many times in the chat ( also visible in the pictures the OP took ) we do not give warranty on that , it's mentioned couple of times that warranty only goes for 2fa/invalids customer had a test and he made hes choice received working accounts and now wants a refund after receiving and using all of the logs. * 
Also it was explained multiple times to the customer that those accounts are on random that is why we provide much lower price then the other sellers on the market. Simply customer replied that he doesn't care what we say and he wants a refund or he will report our shop on cracked. Here is one of the pictures taken by the customer where it's clearly said once again the we can replace invalid/2fa or account not linked but we DO NOT replace looted ones. https://i.imgur.com/oDcPxJ1.jpeg I understand it must be difficult to use google translate to communicate but that is not really our mistake if customer didn't understand something correctly.
All he says is I WANT and that's all he cares about, in overall probably one of the worst customers we ever dealt with.
*also i want to point out that in my opinion this is a multi account of a old cio scammer so feel free to check if it's a multi.

Thank you for reading <3

 

[8]

Dear friend:It's clear in the photo. I need to replace it with 12 hotmail hits and haven't been raped. The agreement has been recorded and you can review it. I'm not ruining your reputation, I'm providing clear evidence. You can see it in the photos I took. You need to consider clearly. If you are a large supplier, you may understand what I say. We cannot cover up for liars. 

---

I speak so clearly that I have to turn on Caps Lock to write out loud. "HOTMAIL HITS VAILD AND WAS NOT RAPED" Here is the additional evidence I submitted. You sent me 13 hotmails but they are also invalid. I have photo proof in the previous post.
https://imgur.com/gallery/3i4SMbP

[8]

Admin came in to review and help me resolve the issue. I still haven't received my money and their ignorant response is unsatisfactory.

[18.859]

@Rose You did say that you will only replace 2fa and incorrect logins. If the replacement you gave him were also 2fa. You will need to replace some of the accounts. Do so within 24 hours.

 

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[1.440]

@Rose You did say that you will only replace 2fa and incorrect logins. If the replacement you gave him were also 2fa. You will need to replace some of the accounts. Do so within 24 hours.

They weren't 2fa or invalid the replacement was good customer didn't say anything about the replacement being invalid or 2fa he even sent screenshot from the facebook page which is also visible in the screenshots he gave above, the guy says they are raped/looted which we said we do not guarantee they are perfect we couldn't replace those that are "looted" because customer could of easily profited from those logs and then asking for a replace just to get more free logs from us without paying for them.
He even says : " Dear friend:It's clear in the photo. I need to replace it with 12 hotmail hits and haven't been raped. The agreement has been recorded and you can review it. I'm not ruining your reputation, I'm providing clear evidence. You can see it in the photos I took. You need to consider clearly. If you are a large supplier, you may understand what I say. We cannot cover up for liars.        "
Meaning they were valid but the guy just wants logs that aren't raped in which case we cant do anything since there is no guarantee he didnt loot them and now asking for free stuff and threatens with reports.

 

[18.859]

@lientrung1x Do you have any evidence of the invalid accounts? If so can you send them to me.

 

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