One of 50 billion reports against @santa

[14]

Scammers Profile Link: https://cracked.io/SANTA
Sales Thread: https://cracked.io/Thread-%E2%8E%9D-PLUG...-%E2%8E%A0
Amount or Item(s) Scammed: 100$ in eth
Screenshots of Communication: https://imgur.com/a/YOhHFGO
Additional Information: Its barely been 24 hours and normally I would understand and wait, but I see many users stating they have not gotten their items, santa has not been on since may 23rd, the links on the purchase site for support are dead, the links on the main site for support are dead. Users in the support chat are reporting most of the logs are dead. There is many reports against santa on cracked saying the only way to get your shit is to make one of these threads. I honestly dont understand why he is still allowed here but thats not my job, I just want my shit.
Crypto address for a refund: 0x1543896Df04a9138BC1739979E055F298283d0d2 or what I ordered, assuming it even works as advertised considering the reports of how outdated other shit is.
0x1543896Df04a9138BC1739979E055F298283d0d2

[1]

System bot message: @SANTA (SANTA) has been notified about this dispute via private messages and has 24hours to reply in this thread

top [exp 16/12/24]

 

Taking care of cracked.io's leechers. Every day.
If you have a question regarding your leeching level, click here.

[388]

im very sorry for commenting but please take notice that @SANTA also Purchases fake subsribers, reactions, views in his telegram channels which creates a false hype about his services, I've confirmed it myself, a few seconds after a message gets announced it would instantly get like 10k views and 400-500 reactions as if it were magic.

[14]

I would like to note, santa has contacted me and I provided my purchase ID. User claims they were away due to 'irl buisness issues'. They then claimed they missed my message because 'they get a lot of messages every day' (despite not being online) and when asked about the support links that are dead, they said they know. Its been like that for months. "Telegram been known as the only way to contact support + ofc support on SellPass" (Despite the only mention of this being on the forum thread, not the 2 places where you buy shit). I also told him he should have mentioned he was gunna be away for a while... no response to that.

Do note I never said I got the item yet... cuz I havent. how fun is this huh?

[2.603]

@SANTA

You have 24 hours to reply to this thread.

[DM to purchase Signature Ad Slots]

[Ping's PGP Key]
I am NOT affiliated with any "Ping" shops, or services being marketed over this forum.
Before conducting any form of business confirm my identity through onsite PM.

[31.380]

I just messaged the customer and will resolve the issue as soon as possible. I apologize for the delay; it was entirely my fault, not the customer's. Made an announcement to clarify the situation, so all customers are aware of what happened and why there were no replies in the past few days

TL;DR: Most customers have already received their responses and had their issues fixed. The client who opened this scam report against me should have their issue resolved within a day, typically just a few minutes if we are both online at the same time

[18.827]

@SANTA provide what he has paid or refund him within 24 hours. You should not be keeping your customers in the dark.

 

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[14]

Product was provided, while it was not as expected (the website made it sound like custom tools, not 100 dollars for cracked tools.), a refund was provided. So I would say this is dealt with and closed.