Scam report against @AsuraControl

[811]

Scammers Profile Link: https://cracked.to/AsuraControl
[If Applicable] Sales Thread: https://cracked.to/Thread-UPGRADER-CC-%E...LLER-PLANS
Amount or Item(s) Scammed: 1 Spotify key (3$)
Screenshots of Communication: https://prnt.sc/ulfmdz https://prnt.sc/ulfmh8 https://prnt.sc/ulfmtx https://prnt.sc/ulfmwf https://prnt.sc/ulfn86 https://prnt.sc/ulfnd6 https://prnt.sc/ulfqyu

Additional Information: I bought a spotify key which can be used to get an invite, it worked perfectly fine the first 5 minutes but then kicked me. So I tried again, again and again for at least 5 - 6 times with no luck. I contacted support and they "reset" my key (wtf is that even supposed to mean) and it still kicked me like 5 minutes after I joined. So I contacted support once again and got this https://prnt.sc/ulfmwf . So I gave up on trying everyday and thought that if I were to wait, it would probably work. Well it didn't, still kicked me when I joined occasionally. So I once again contacted suppot to inform them of this problem and that I would be opening a scam report if I didn't recieve the product that I purchased. And I got this shitty copy paste thing that they have https://prnt.sc/ulfnd6 , where they "restored" my key. I also tried contacting him on discord https://prnt.sc/ulfqyu , with no response as expected. I can provide proof of purchase in an admins pms if that's needed. Also for all the brain dead niggas that are going to say “omg it’s only 3$” I am fully aware of that, this is only to alert people before buying so they know what they’re getting themselves into.

[If Applicable] Crypto address for a refund: 1KMq2qz3gKCfdqnocmfvKtm9HRXVLtverp

[12.068]

@AsuraControl respond within 24hrs

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[2.195]

Hi sir, I'm sorry to read this, unfortunately the problem you are complaining about is not up to us, more than resetting the key so that we can do another upgrade we cannot do.
Spotify simply sends an email to the account owners every time someone joins the family.
What I can offer you is to wait 1-2 days, we are implementing a new function that will avoid these immediate downgrades (the only spotify upgrader to have it).
I can reset your key if you send me it on pms so you can reuse it, so I advise you to wait these 48 hours for the implementation of the new system, after which you can proceed with a new upgrade.
Thanks.

[45]

3$ exit scam???????????????????????????? what????

[2.195]

I just noticed your reputation posted, very polite I must say.
Our support responds in maximum 24 hours and we have around 200 emails a day, so what you suggest is absolutely FALSE!
The support from what I can see has always responded to you in a polite way and proposed the only solution we can offer in these cases, so I do not see any errors on their part.
At this point I prefer to pay you back, I don't like having this kind of customer.
I have sent you the refund on the address provided by you, please never buy from upgrader again and find other services that accept this incorrect behavior.
Have a good day.

[811]

I just noticed your reputation posted, very polite I must say.
Our support responds in maximum 24 hours and we have around 200 emails a day, so what you suggest is absolutely FALSE!
The support from what I can see has always responded to you in a polite way and proposed the only solution we can offer in these cases, so I do not see any errors on their part.
At this point I prefer to pay you back, I don't like having this kind of customer.
I have sent you the refund on the address provided by you, please never buy from upgrader again and find other services that accept this incorrect behavior.
Have a good day.

"The support from what I can see has always responded to you in a polite way and proposed the only solution we can offer in these cases" when the thing kicks you instantly the only solution has to be to give him the exact same shit and act like we did something

Either way, shit service and shit support. Don't think anyone will buy from you after seeing you rep

Have a great rest of you day!

[2.195]

@Darkness
I would please ask to clean up my reputation as the latest one was added by a user who never bought from us, he will surely be a friend of the so called disgruntled customer who wanted to leave a rep without meaning and reason.

And I would also like if possible that the rep added by this user is removed.
It seems absurd to me to ruin my reputation for a problem not caused by us but by Spotify, and it also seems absurd to me to face such rudeness. We have done everything possible to guarantee a service, with the education and respect of the customer.
We did not do anything wrong, the refund was made just to get rid of such rudeness, we are in complete right and I might as well have not refunded anything as the service works 100%.
Thanks for your time :)

[12.068]

Solved

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Disclaimer: I am not affiliated with any of the ads shown above. They're paid advertisements. Please make sure to confirm via PM before contacting me. I do not sell, buy or exchange anything. Be careful of impersonators & scammers.