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 1509

Deal dispute against elixr | $100

by Founder - 18 September, 2022 - 05:23 PM
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6 Years of service
#2
System bot message: @elixr (elixr) has been notified about this dispute via private messages and has 24hours to reply in this thread
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top [exp 16/12/24]

 
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If you have a question regarding your leeching level, click here.
This post is by a banned member (elixr) - Unhide
elixr  
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4 Years of service
#3
First of all I have absolutely nothing to do with this entire deal. The so claimed created tickets are not true, we can see in our ticket history those are not created, nothing has been asked or whatsoever.

In our ToS we clearly state (can be found here: https://imgur.com/ZJXN3se):

- All communication must be carried out via your ticket. You are not to contact our employees direct
-  We shall only communicate with you via our ticket system, should you receive contact outside of this it is most likely a scam.

You completely ignored and violated our Terms of Service and contacted our developer directly. He proceeded to help you with this without my knowledge or approval. I still am awaiting to hear from my dev about whatever deal you two put together so I have no clue how I can have anything to do with this.

You created a ticket (for the first time) with a new fresh discord account, without the customer role, you even used a different username then before, not sure how you would expect anyone to know who you are or even know what you are talking about. So the initial respond to this was indeed go try scam someone else as it seemed like a pathetic attempt on reversing a refund of something that has never been ordered in the first place. ( https://imgur.com/ZFV275N )

You tried to do a deal outside of our service discord, in this deal you agreed to not receiving the source code. you changed your mind and do want the source code now and you try to claim a refund on our service discord. ( https://imgur.com/ndUkxL6  here is proof u did not want the source code)

So to quickly sum this up:

- You ignored and violated are terms and did not use my service but instead contacted a developer directly.
- You then made deal a with this developer personally without my or anyone elses knowledge agreeing to not receive the source code.
- You changed your mind on not receiving the source code.
- you created a ticket claiming a refund from our service (the service you tried to avoid in the first place).

Why do you want a refund from me? lmao what
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Telegram: elixrgfx
Discord: https://discord.gg/GvQnB8ycgD

Please always confirm through on-site DM! There is an impostor going around
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elixr  
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#5
(18 September, 2022 - 06:10 PM)Luna Wrote: Show More
I mean it's obvious the tickets aren't created in the first place, as the ticket bot is custom made, and the bot doesn't send any transcripts to DMs & everything is hosted in your server.

Being a regular customer & having a great experience together with an immediate request, I didn't have much time. Even right now, I had to contact your manager to reply in the ticket, as I wasn't receiving a reply there.

Mentioning it again, because it seems that even you aren't understanding. I requested the executable with the features I asked. Not the source code.

https://prnt.sc/Q_6mmDJb2jkd

If your staff structure is only built around the root of being trusted only in the server, Liars can close the dispute. I wouldn't want to deal with anyone whose staff is only trusted inside the server.

Are you delusional? You are saying you had to contact our manager in dm to reply? He replied to the ticket within 2 minutes lol. "as I wasn't receiving a reply there." Your patience ran out within a minute?

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You can deal with me directly or in my discord server, I will always guarantee quality, on time delivery and more. it clearly states to not deal outside of the service discord.
[Image: JXqMnBK.gif]

[Image: Nf2ZdBc.png]

Telegram: elixrgfx
Discord: https://discord.gg/GvQnB8ycgD

Please always confirm through on-site DM! There is an impostor going around
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elixr  
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#7
honestly not here to discuss about a reply time, literally irrelevant. This deal is not done by my therefore the deal dispute makes no sense. Please remove
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Telegram: elixrgfx
Discord: https://discord.gg/GvQnB8ycgD

Please always confirm through on-site DM! There is an impostor going around
This post is by a banned member (Founder) - Unhide

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