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 1717

Scam Report @GoldenAcczz

by Inactive2829 - 28 February, 2022 - 09:31 AM
This post is by a banned member (Inactive2829) - Unhide
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#1
(This post was last modified: 01 March, 2022 - 01:44 AM by Inactive2829. Edited 1 time in total.)
Scammers Profile Link: https://cracked.io/PureGold
Sales Thread: https://cracked.io/Thread-Supreme-1-Open...UG--661029
Amount or Item(s) Scammed: $90
Screenshots of Communication: https://imgur.com/a/3M8TZiG
Additional Information: Simple, Bought a BTC Verified CashApp, Used a fresh iPhone 13 with a fresh IP and the account was instantly locked after sending over $5 BTC from an aged CashApp I've been using for a year. Contacted this guy and after days of no response he says his partner is at the beach and to give another 24 hours for replacement, At this point I've already sold the iPhone and moved on to a better solution so naturally I asked for a refund, Got denied at first, then offered 50% after pushing on making a report, All the meanwhile he's talking like I did something wrong for it to lock and I don't deserve my money back for his shitty accounts lol, I have no use for a replacement since it will just lock again, these are low quality accounts.
Crypto address for a refund: bc1qz9g9xyklx2fp0eu4wdmyt9kp34kryl3kv3khhr

EDIT: ISSUE SOLVED
This post is by a banned member (Leechometer) - Unhide
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#2
System bot message: @PureGold (PureGold) has been notified about this dispute via private messages and has 24hours to reply in this thread
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Taking care of cracked.io's leechers. Every day.
If you have a question regarding your leeching level, click here.
This post is by a banned member (PureDrop) - Unhide
PureDrop  
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#3
(This post was last modified: 28 February, 2022 - 09:48 AM by PureDrop. Edited 1 time in total.)
Greetings gentleman, 

Firstly, Sorry for all the mess & let me clear everything to you. Hopefully one long message is enough for Administrators to find a possible solution.
Firstly I would like to say sorry to my customer for all the issues, But to put it simply: My Discord is not actually a possible form of support.
I get 100+ Messages everyday, It's normal for me to forget who needs the support. In every possible way I have advertised Telegram,Livechat Or my discord server
as a form of Customer support. My customer simply ignored that fact, causing in a large delay. 

Secondly, I do not control Cashapp nor I do not work for cashapp. Cashapp have their sets of problems which customers may face. For that I have strictly
done "No warranty/No Refund Policy" Especially for banks. It's in my Cracked threads, As well as Shop, Discord Server.

Thirdly, The Customer broke my Terms of Service which I have mentioned in: https://goldenaccount.atshop.io/terms
REFUND POLICY:

Leaving a Bad feedback/Dispute may result in no REFUNDS/Delivery even after You paid for the Item. For Occasional cases, We may require you to remove the feedback & then Contact us for a possible solution

By “Guarantee”, We mean “Refund/Dispute/Chargeback/Store Credits”. Any product that has mentioned “No Guarantee” Or “All sales are Final” is Non-Refundable.

The product is just as the description says, Do not add any personal expectation to the products if it’s not mentioned. Ex: “I thought It had Balance” “By new accounts I thought new Stock” "It have problems, Give me refund (even though the product does not have refund mentioned)

For specific users that we refuse to provide service for or known as “Banned Users” won’t be able to receive any refund including any other service we provide to our basic customers. Products that are already mentioned to be Non-Refundable, Are by no means refundable, For Example, Google Gift cards. Some products have their own rules and usage guidelines. If any customer fails to follow those rules and guidelines, He/She will not be applied for a refund. If you make a fake payment method and ask for a refund, You won’t be applied for a refund.

Warranty Policy:
After Successful payment, Certain products have a warranty. Golden accounts offer a warranty on some products which is only applicable for the time it was mentioned on the product that has a warranty. Warranties are basically a support Golden Accounts agrees to give after customers purchase a certain product. immediately after Payment, A customer’s warranty starts and ends on the day/month/time it is mentioned. Warranty may be mentioned in the “Description of the product” Or “Title of the Product”. If we think a customer is abusing our warranty system, we may immediately cancel the warranty of the product. For some cases, we may fail to provide a warranty for the product, In that case, we will divide the purchased amount by the days that are left in your warranty period and refund that amount to you. You cannot force us to issue a warranty if we’re unable to do so. Warranty can take up to 72 Hours!

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive or malicious nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


Fourthly, I offered him Replacement and told him to give me 24 more hours or else he can open a scam report, Refused to take Replacement which is the most I can do. Then I have told him about refunding Partial amount as if you read the Warranty/Refunding Policy, I have my rights to refuse to do that.

If the customer doesn't let me help him, How may I help him at all? I offered him every reasonable solutions but he refuses to take them. And told me "You’ll be refunding me 100% When I open my report".

@Liars & Dear administrators, I am willing to help this customer as much as he needs with a Replacement for the product . 100% refund is simply not possible if you think logically and think from my perspective. Why would I offer refund when I can solve the issue? 

Question: What was the issue? 
- With the account
Solution: Give a new account, No?

I belive this is an attack on my name and I hope to have a reasonable solution which benefits both me and my customer.
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This post is by a banned member (Inactive2829) - Unhide
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#4
(This post was last modified: 28 February, 2022 - 10:06 AM by Inactive2829. Edited 1 time in total. Edit Reason: better quotes )
Ok, let me kill this guys long winded fluff with a couple things

"I get 100+ Messages everyday, It's normal for me to forget who needs the support. In every possible way I have advertised Telegram,Livechat Or my discord server
as a form of Customer support. My customer simply ignored that fact, causing in a large delay."

After purchasing, invoice states to contact Golddigger#6116 if any support is needed

"Leaving a Bad feedback/Dispute may result in no REFUNDS/Delivery even after You paid for the Item. For Occasional cases, We may require you to remove the feedback & then Contact us for a possible solution
By “Guarantee”, We mean “Refund/Dispute/Chargeback/Store Credits”. Any product that has mentioned “No Guarantee” Or “All sales are Final” is Non-Refundable."

Hmmm, How can I break terms which you yourself don't follow? In your outlined terms you claim to offer refunds but then refuse to give me one. Contradicting huh. You also ghosted me for multiple days, So exactly where is the "help" you oh so desperately gave me haha.

I stand on my statements, your TOS does not trump forum rules, especially when it's just made to specifically make your customer look wrong 100% of the time. Sadly you've come across someone who isn't afraid to speak up and so here we are, No further comments will be made until staff replies.
This post is by a banned member (ArrowHardware) - Unhide
This post is by a banned member (Inactive2829) - Unhide
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#6
I was refunded

TXID: 52a7eb67a8cefcc319d25c8816f1a5b947aa584d7fa210ac4d40d2fd5bf52d07

@Liars you can close this
This post is by a banned member (PureDrop) - Unhide
PureDrop  
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#7
Issue solved! Payment sent to : bc1qafsmwmpfkursg4warkeaq97p3lqlzt8j4wm6c5   (Confirmed on Both Telegram & PM)

@Liars @Teken Please close this. Thank you 

TX ID: 52a7eb67a8cefcc319d25c8816f1a5b947aa584d7fa210ac4d40d2fd5bf52d07

For the viewers, There's a reason I gave up, It's too frustrating for me as well as This dude literally told me within 15 minutes and waited 1 week. I thought it from my logic and it just simply lying to myself that this dude stayed legit and let me know within 15 minutes. I am very sorry @Destined 
I should have given you a better service.
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