Zalando asking for ID

[137]

Anyone got asked for statement+ID by zalando.de ? I tried a partial refund, it worked 20 days ago, they asked only for statement and it worked.

Tried it again on diferent name, address, card and gotasked for statement and ID.
So does anyone have exp with it and can help?

[92]

i have experience, ur all fine, send them a picture of your id and fill out forms. nothing to worry about. lets get this money

[137]

i have experience, ur all fine, send them a picture of your id and fill out forms. nothing to worry about. lets get this money

I did that 2 days ago but they haven't responded yet. When did they respond to u?

[92]

right after.. what method did you use, and how much did u buy for

[137]

right after.. what method did you use, and how much did u buy for

Yeah 2nd day is passing by now and no response.
I did partial refund

[92]

okay, sit tight for a couple of days and wait, got a similar situation going on with apple. let me know how it all goes

[137]

okay, sit tight for a couple of days and wait, got a similar situation going on with apple. let me know how it all goes

Yeah RIP
"We have reviewed your claim and proceeded with all the necessary checks. Unfortunately, we’ve investigated with our warehouse, and they’ve verified that all of the items from your order were scanned, packed correctly and sent out to you in the parcel you received.
Therefore, we can not offer you a refund at this time"

I'll return the items, i just wasted my time, luckily will get my $ back.

[92]

damn,, okay man

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zigson join this discord, private and new methods bro, 0 % imma send u a Message