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 1860

Scam report against @FIVIO

by progod - 20 June, 2022 - 01:04 AM
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#2
20 June, 2022 - 01:04 AM
System bot message: @Fivio (Fivio) has been notified about this dispute via private messages and has 24hours to reply in this thread
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#3
20 June, 2022 - 01:29 AM (This post was last modified: 20 June, 2022 - 01:37 AM by Refunding. Edited 3 times in total.)
(20 June, 2022 - 01:04 AM)progod Wrote: Show More
Scammers Profile Link: https://cracked.io/Fivio
[If Applicable] Sales Thread: https://cracked.io/Thread-Supreme-Genisy...GOT-BETTER
Amount or Item(s) Scammed:  $65 for Genesis bot 
Screenshots of Communication: 
https://imgur.com/a/oDCbNiN
https://imgur.com/a/bTuTCAv
https://imgur.com/a/YgtsE1s

Additional Information: 
Bought the bot through atstop I ask him for support he refuses to help and gets mad at me and tells me to figure it out myself i tell him that I did read the instructions and the FAQ and he calls me a liar I ask him to refund me and since i become very worried after he decides to go offline and refuse to give me support. he is now threatening to remove my access as well 
.I spam him and explain to him why I want a refund he comes online and says he's blocking me for a hour I would like a refund since he doesn't want to give me any type of support and I have paid $65 for a bot that I'm not even able to use. he then says to read the instructions since it has everything I need but it literally does not say I need to open it with notepad++  I sent the messages to a admin and he told me to make a dispute which is why I have made this
[If Applicable] Crypto address for a refund:
bc1qs6ttcruqnmplwt6x6sfr5rxzwc4dzn0k90y9ur

@Liars please make sure to read the ENTIRE conversation, also anyone else checking this report PLEASE read the entire conversation before coming with a conclusion. I'm a reasonable seller, I help all my customer and I intend my tool to be project that I will keep for a long time. 

Full chat : 
[img]ds[/img]


Ah I knew this would happen, so please let me explain

He bought the tool on the 27th of may, almost a month ago.
He messaged me today asking for the updated files which I gladly provided.

Now here's the issue, with the software file there's an instruction and frequently asked question files. I made it clear that I will NOT answer question that can be answered by reading either of those file since I have created them to answer the generic question.

Now this buyer DIDN'T read said files, he spent around 50 messages of constant rambling for a question that was answered in said files. I told him it to read the files, he said he did, I told him to go read again and now he magically figured how to fix the issue he spent 50 messages asking me about.

While I was preparing dinner he messaged me 24 times in LESS than 10 minutes, I told him that sending me anything more than 4 messages in a row is spamming and that I'll mute him for 24 hours if he do so again. He then proceeded to insult me for 8 messages in a row. I then blocked him and told him that I'll message him back in 24 hours.

After I blocked him temporarily he proceeded to insult me from another account that I was also forced to block. After he was done harassing me he started harassing my customer as you can see here : https://i.imgur.com/cXDcWUi.png , I was forced to make an announcement in my channel for something I thought was common sense as you can see here : https://i.imgur.com/1vtopqF.png

Now keep in mind that I NEVER refused to refund him, he never even asked for a refund. But I will not refund him for something that WORKS "I currently have 39 happy customer, every issue that they ever had has been fixed and I constantly push new updates and add more features"

Now @Liars I'm not too sure how this is considered a scam report, I never refused to refund because he never asked for one, I also never refused to help, on the contrary I've helped him already. All I asked was for him to stop spamming me. In 24 hours he will be unmuted and unblocked and I will keep offering support like I did. I simply asked to respected . The ONLY real concern he mentioned is that I didn't write in my instruction that Notepad++ need to be installed to edit a .json file as txt. I didn't know this had to be said but I'll make sure to write it so that my future customers don't face this confusion.
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#5
20 June, 2022 - 01:45 AM (This post was last modified: 20 June, 2022 - 01:46 AM by Refunding. Edited 1 time in total.)
(20 June, 2022 - 01:43 AM)progod Wrote: Show More
you did say you would'nt refund me

I didn't back then but now your absolutely not being refunded. In 24 hours I'll unblock you, I'll help you with any question that can't be answered by either of those two files and that's it. You won't be refunded SIMPLY because I didn't write that Notepad++ is needed to edit a .json file. My past 39 customer never asked which is why it wasn't in the FAQ file
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#7
20 June, 2022 - 01:49 AM
(20 June, 2022 - 01:46 AM)progod Wrote: Show More
what do you think " id rather really get a refund" means?? it means i want a refund and right after you said "you're not getting a refund you're just gonna figure it out like everyone else you told me to spam you after you had 1. refused support 2. refused refund 3. went offline

You will not be refunded, I'll provide you with support in 24 hours like I've said. I never refused to help you. Now PLEASE stop harassing my customers. Also please stop lying about me going from online to offline, you can't even see if I'm online on Telegram due to my privacy settings. I didn't ignore you, I also don't have my notification on for Telegram which is why I saw the 24 messages sent in less than 10 minutes AFTER they were sent. If I had my notification on I would have known before.
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