Scam Report against user @DBCoooper

[9]

Scammers Profile Link: https://cracked.io/DBCoooper

Sales Thread: https://cracked.io/Thread-%E2%9C%A8-HOTE...-WORLDWIDE

Amount or Item(s) Scammed: $1,382.05 USD

Screenshots of Communication:

https://ibb.co/dJ57K1F
https://ibb.co/Wtn6HkX
https://ibb.co/g7g2Yz9
https://ibb.co/sQ3tQHm
https://ibb.co/GtSGHzV
https://ibb.co/0h4XBRy
https://ibb.co/RPPJX4t
https://ibb.co/y0pzp9z
https://ibb.co/zGpKb9x
https://ibb.co/n60x6pH
https://ibb.co/Pt6H3n0
https://ibb.co/T27RXj6
https://ibb.co/XWR05xV
https://ibb.co/cwkMsrQ


Additional Information:
 After attempting to book for a few days, I had a family emergency come up that I was worried may impact my ability to check into a hotel, so I informed Cooper that I would like to cancel as soon as possible to which he told me the process was already in progress and that I could not cancel anymore unless the hotel refused the booking.
 
He then continued to request spare hotels, for from me just in case the original was not going to work. I didn’t provide any spare hotels at this point because I did not want the booking anymore and didn’t want him to continue trying to book a room for me that I wouldn’t be able to use.
 
After I got confirmation that I would not be able to attend the hotel at any point during the booking due to my emergency, so I called the hotel (12:58AM) after informing Cooper of this. The receptionist at the hotel told me that they see the booking but that it had been canceled prior to midnight, and that there would be no late cancel fee. I relayed this info to Cooper and he questioned if it was cancelled because of me, I said no. He read my message and did not reply.
 
4 hours later he sends me what appears to be a booking confirmation in a copy and paste format, no official booking email or screenshot, anything. I then called the hotel a second time and the receptionist that I speak to says she was actually just about to email me and wanted to make sure that there wasn’t a reason to reinstate the booking so as of this time it is still canceled. I said no and ended the conversation.
 
I then began to ask Cooper if he could refund me as the hotel says the booking is not active and I don’t want the booking anymore anyways. He is refusing to do so, and tells me that I can’t be refunded because the process was started and because it’s a family emergency but nothing about the fact that there is not an active reservation and as far as I can tell, there never seems to have been one as I never got a legitimate confirmation from Cooper. He is now also threatening to leave bad karma for me, as well as request a charge from me if I file a scam report because he believes I lied about calling the hotel and that they told me the stay was cancelled and that I am trying to “fuck him”.
 
It’s my opinion that there wasn’t a booking at any time, and even though I gave ample time to Cooper that I was not going to be able to use the booking that he continued to try and book even after the hotels initial refusal and not because the process was started even though there were multiple times throughout the process when he couldn’t continue, unless I had sent other hotels, so that he could keep the money I sent for the booking anyways and that is why he did not respond to me when I initially called the hotel and that they informed me the booking was canceled and so I am requesting a refund of the fee I paid to him.
 
I'll also include a screenshot of Coopers TOS being edited at 8:24 this morning, whether or not a change was made to attempt to keep my fee, I don't know. (https://ibb.co/gwwxwPB)

P.S. This same scam report has been submitted on another platform where this service is advertised (nulled), coooper has not responded in 10 hours or so but has read the scam report and ruling that he is to pay me 90% of my booking back to me and keep a 10% cancellation fee, which has has not done or reached out to me.

Crypto address for a refund: 0x40dbcC7315D9fC132a48e8854400A0dA662eFfdF (usdt erc20)

[0]

System bot message: @DBCoooper (DBCoooper) has been notified about this dispute via private messages and has 24hours to reply in this thread

top [exp 16/12/24]

 

Taking care of cracked.io's leechers. Every day.
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[213]

I can respond to it now as this guy is a lie.

But he already made a scam report on nulled.

I don’t know if it’s possible to do it in all the platforms.

[9]

I can respond to it now as this guy is a lie.

But he already made a scam report on nulled.

I don’t know if it’s possible to do it in all the platforms.

Have not lied in submitting this report. Booking was not confirmed during my multiple attempts to cancel and he continued with booking anyways to my detriment, period. Nulled ruled I was to be refunded 90%, coooper has replied on telegram that he will accept the ban before refunding me sadly so i wanted to post here as well so others are not scammed or treated the same way as me. Has insulted me several times throughout the process for absolutely no reason and would apparently prefer to lose all future business before refunding me for a cancellation that cost him nothing.

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Coooper completely ignored the other forum's scam report and was subsequently banned from that marketplace today (nulled).

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Quick update regarding new conversations and links to other scam report where user was banned.

https://ibb.co/tZNBvyg
https://ibb.co/1vr8Dp2
https://ibb.co/7WPYHRf
https://ibb.co/4PfFFG7
https://ibb.co/FWdJKVp
https://ibb.co/Z2vZGqv
https://ibb.co/NCmHFBz

I completely agree with the reasoning and ruling here and do accept a 90% refund if coooper will allow it. Have no intention of ruining his service but would prefer that others aren’t treated the same way as me so at minimum I want the issue and interaction to be public: https://www.nulled.to/topic/1443931-scam...dbcoooper/

[9]

Nulled profile link: https://www.nulled.to/user/4509246-dbcoooper

[213]

Nulled profile link: https://www.nulled.to/user/4509246-dbcoooper

And as you can see, i won the scam report on nulled

[9]

Nulled profile link: https://www.nulled.to/user/4509246-dbcoooper

And as you can see, i won the scam report on nulled

Report was not "won". You were originally banned but have now provided questionable "evidence" which temporarily changed the outcome, interesting that you don't respond at all prior to that however. The adjustment made is also entirely unrelated to the original issue of you continuing with booking after a cancel was requested, long before you had a confirmed booking. Your terms of service is still unclear and abusive (which is what was ruled), which is what caused this issue in the first place, so should be adjusted either way.

[213]

Nulled profile link: https://www.nulled.to/user/4509246-dbcoooper

And as you can see, i won the scam report on nulled

Report was not "won". You were originally banned but have now provided questionable "evidence" which temporarily changed the outcome, interesting that you don't respond at all prior to that however. The adjustment made is also entirely unrelated to the original issue of you continuing with booking after a cancel was requested, long before you had a confirmed booking. Your terms of service is still unclear and abusive (which is what was ruled), which is what caused this issue in the first place, so should be adjusted either way.

As we wanted to answer publicly about all the lie you invented here you can read :

I took the time to consider each point mentioned by “Suttercanejr” and I will answer to each one in the following message. Please note that I take this case very seriously and that I will bring strong evidences for each of my points. Suttercanejr on the opposite do not bring anything to the table other than his words.

I will begin by the family emergency you have mentioned in the scam report. In our messages you never have told us about family. I think it is very convenient to talk about family issue when you get into a tough position. Anyway it wouldn’t have change the outcome In our tos there is something related to this kind of occasion.
I will quote it here “we are not responsible or wont refund you if you cannot use your hotel room booked with us due to any trouble on your side”. You are in this specific case and you try to override our TOS When we asked for spare hotel at this point you only mentioned that you were not sure to go. Never said that it was a total “no go”. Also plese note that spare hotel is the normal procedure for a booking with us.

Then I will add about the part that we cannot stop the process while it has been launched. Once the process is engaged we cannot cancel it for safety reasons, we can loose money or get in danger ourselves. But also our method ask for a lot of fees we have to pay for each order and that added to the safety we took the decision that no refund will be made once the process has started.

This decision was taken a long time ago and we did not change our TOS . That is our service and that is our rule, there no hidden terms, no lying about this part. We are very clear about this in our TOS and the clients who pays us does accept it.
If he didn’t wanted to accept our conditions then why did he paid ?

By paying he has accepted the Terms Of Service. Service owner has all rights to decide what are his conditions to use his service, then clients decide according to it if they want to be client or not. He has decided to become one of our clients and consequently accepted our terms. To avoid this kind of situation we have written in our TOS the following quote “Confirmation time limit is 6:30 the day of the check-in. Pass this time you can ask for a refund, except for same day booking. From the moment you have paid you cannot ask for the refund if we have already began the process, we can refund you if the hotel appear not working with our method” About the fact that he say the booking has been canceled and then done another time: It is simply a lie.

But we now know that he does that a lot. The hotel has never cancelled the booking before and the process was already engaged when he informed me about his new decision to not take the booking. He is lying. He should bring evidence of what he is saying because that is not at all what we saw. No one should be able to say something like that without bringing evidence. Nobody should believe what someone in his position claim. He his desperate about his issue and is ready to claim anything in order to get a refund.


14:47
When he claimed that the booking was canceled (after we has sent him the confirm) we told him that it was not true cause we received the confirmation from the hotel. But in fact it really was canceled ! We didn’t knew it yet cause he has acted behind our back. After he received the booking confirmation informations he called the hotel to cancel the booking and claimed that we failed in our part of the job. By the way we do have the booking confirmation ready to show.

If he had asked for it we would have sended it in a minute. That is how we work, we only send screenshots or bills if the client ask for it. Otherwise it is not needed We have an audio call recorded that proves our point. In this call the desk receptionist clearly explain that the client has called to cancel it. By doing this behind our back and lying to us about the reservation cancelled he litteraly tried to refund us as if we were amazon.com.

THIS is not honest and this is a scammer attitude. He do not know how we book hotels and didn’t care if his call could put us in a bad position. About the bad karma situation I want to add that I am a human and not a amazon rep (they are human bot by the way). When I clearly have proof that you are trying to act behind my back and lying in front of my face I don’t like it. I didn’t threat anyone of anything. Just told him that his actions are dishonest. I apologize publicly about this as it can be seen as a threat (which is not).

This is unprofessional but I am not an amazon rep and when people lack me respect I don’t put my pants down. About the TOS being edited I will simply bring proof that it was not edited. You can see the hours when the last modification took place but as you are not an admin you cannot see the date. I will simply send a screenshot to clarify this. You have accepted our terms the moment you paid and the terms hasn’t changed a singe dot/letter since you have paid.

I will say it is clear on our TOS that the time limit for the confirmation to come is 6:30 the day of the check-in planned. After this delay passed the customer is completely free to ask a refund and we would have nothing to say bout that. Lucas quote: “No service is allowed to arbitrarily decide to force the customer to continue using the service if the service has to be started again, or if the service is not in progress” . The process was engaged and money was engaged so yes the service was in progress at the moment. We are very clear about this in our TOS and we do not force anyone to become a customer of our service, he has decided to accept our rules.


I will add that “Suttercanejr” has been lying from the beginning to us and now he keep doing it with you. I see there a lack of respect for what you do here. Also as he is not happy about this situation he has decided to spam our customers/Followers with messages about the scam report and claiming we are scammers.

If he is doing a scam report why would he overpass your authority to decide an outcome. I will send the message he has send to our Telegram Followers in screenshots peoples have sent me. This attitude perfectly reflect how he did cancel his booking behing our back and then lied about this. He also had several fake account contacting in our group and doing messages that they immediately suppress to make it look like we repressing people to say what hey have to. Now we banned all his fake accounts from our group. As I am much more fair than him I will admit that can’t bring evidence of this.

For his dishonest behavior, for his lies, for the lack of respect he shows, for trying to sink our business and overpassing your authority, for the time we are losing dealing with that, for the credibility of our service that we are loosing.

But the case is closed now.

Regards