Scam report against @emerald

[55]

Scammers Profile Link: https://cracked.io/emerald
Sales Thread: He msg me selling sweetwater gift cards.
Amount or Item(s) Scammed: 380$
Screenshots of Communication: https://reportemerald.000webhostapp.com/ (Here I exported the complete conversation, if a security error appears is because its a free page, you can access without problems)
Additional Information: Hello everyone, I want to tell you about my case, 2 weeks ago this guy contacted me selling sweetwater cards, at the price of 40% I agreed since it seemed a good offer and this person seemed reliable, (take note he give me 4 cards in total), the first 2 did not work and can be seen in the conversation, so he gave me two replacements, which I used immediately and made the payment for a piano on the sweetater page, this payment was divided into two parts (i paid 800$ with the card that he had given me and the rest I did with my real credit card) after making the purchase and everything was confirmed, sweetwater canceled the order because there was a fraud in the gift card and that gc was refunded by the real owner (not emerald), I contacted support they asked me for information and I told them that I had bought the card from a third party, they told me about the case and that this gift  card was associated with fraud, I contacted the guy and he did not answer me, then he told me who was traveling that he will solve as soon as it arrived, then I tried the other $150 gift card and they had already refunded it, that is, none of it worked, I did not get any refund and this guy has not answered me for 1 week. It's already been 2 weeks.
Crypto address for a refund: I will send it when necessary, I want to solve this problem for good.

[596]

@emerald | Pinging him since @Leechometer is not doing his job

[18.803]

@emerald Reply within 24 hours.

 

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[123]

The cards were confirmed as fraud by sweetwater because you used a different billing address from shipping and also name i think and apparently you also told the support that you "bought" the gift card which is completely against their terms which of course they would deem fraud, im curious to know why they didnt think my purchase was "fraud" when i used the same type of gift cards when i bought my DT770 headphones. Sweetwater is not a huge company, i even called customer support and they said they check for shipping & billing mismatch. The cards worked for your order then you failed to take the security measures which i also talked about in the call. @Liars im also in vacation at the moment so i cant reply quick.

[55]

In the images you can see that they say that the problem was with my credit card, they did not charge, they never mentioned the gift card, so it means that the problem could be solved, also, before selling something you must have warranty terms, which you don't have any, just as you didn't tell me about the address, as can be seen in the conversation, that is, i didnt fail with sweetwater's terms or with those you didn't have, now, what about the $150 card, which I couldn't use either since i got the same problem, (no balance) don't be smart with me, you know that the cards weren't good and that this was going to happen, then you offered me another package of more cards that luckily I did not accept, now I just want my refund, I am within my rights, I never got any product (piano).

[123]

"which you don't have any, just as you didn't tell me about the address, as can be seen in the conversation, " that was 100% mentioned in the call by me multiple times, and if there should've been these "warranty terms" in a singular product sale then why did you not mention anything? Screenshot this is you confirming what i was saying in call where i also said 'after the purchase is made in the site i dont have any responsibility' after that. You failed to take security measures, used different billing and shipping which is an AVS mismatch and flagged their security.

[55]

You must take responsibility for this, you said that there would be no problem with the order and it happened, and why shouldn't there have been a problem? first, a completely legal gift card has its guarantee and the guarantee is the shipment of the products to the preferred address, why do It mark as fraud an order that was not related to fraud, my card with funds is legal, your gift card is not it was legal, it was related to fraud, i don't know how you got them but you didn't buy them yourself, which is obvious from the percentage, also remember i don't use your other $150 gift card, they canceled it as soon as I was going to use it, in conclusion, everything you sold me was crap and you knew it, it took you days to respond and here you respond almost immediately, at least you respond, I sent my LTC address so that you can make a refund since your service never work for me. That's all @Liars

Evidence where it mentions that the cards were legal and it was not: https://imgur.com/ncMcjks

Evidence where sales manager say that gift card was a fraud: https://imgur.com/ZwiHVkP

Address for refund LTC: MHAPDgft1unHKXeRcBPGEX2P8gxXuT36Hz


Ok guys, here are all the proofs and they are enough to show that these gift cards that @emerald sold me were not going to work. Thanks

[123]

Are you retarded? You made an order and the order worked, you're making up "guarantees" which i never made in my own, what the fuck is wrong with your brain lmao in the call i said after the order is made i have no responsibility, so you being a dumbass is your fault completely and if you already knew by the percentages that "something was off" then why the fuck did you buy in the first place? Your arguments make no sense whatsoever. You rushed to buy because you knew that i will protect my reputation and 3 years of service here so you didn't give a fuck what was happening or what i was saying. Annoying as hell

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In your sense, i can open a scam and call everyone a scammer because i was dumb and didnt know how to use a product right, even tho they gave me working shit.