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HQ Members, Give me a response fr

by Ares_PW - 23 October, 2022 - 07:39 PM
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This field of work may be different than any other business so I can't tell you anything by experience with such customers ,but I personally think it has something to do with how you speak to customers ? Have you tried explaining them , simple and slow why you are refunding them instead of delivering the product ? People are truly retarded sometimes, that's why you should take your time , be nice and take it slowly every time
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(This post was last modified: 23 October, 2022 - 08:33 PM by MotionCombos.)
(23 October, 2022 - 07:39 PM)Balance Wrote: Show More
So like, it's not all my customers but some are fucking retard ass weirdos.

So over the past 24 hours, I've had x3/x4 neg reps.


The reason being is that I'm "Supposedly a scammer" because I offer replacements and don't deliver them fast enough, or I didn't deliver the product and was refunded instead.


1. Some guy got his stripe account locked and I felt bad so I offered him a replacement, now instead of waiting he got mad and said my service is LQ and he lost $135.00

Am I in the wrong? Because I don't have an obligation to replace them, only out of utter kindness, any other seller would've just let them sit with the broken account. So am I supposed to prioritize replacement orders over my real one, cause people are acting like I don't have other customers?

2. two people are mad cuz I refunded them instead of giving product

Am I in wrong? I really don't think so cuz most other people wouldn't even do anything.


As far as I care, my service is one with friendly support, I don't see other services in the KYC field offering free replacements for products and shit so idk why people take advantage of it when I do it.

@Fivio since u do open-ups what u think?

some customers are below average iq npcs, you just have to learn how to negotiate your way around them by using sweet-talk or other methods.
 
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