Support requests have to be addressed either here on site or using the proper contact page on sharedservers website. I do not offer support via discord/telegram so trust nobody claiming to be me over there.
I'm working on full automated checkout so that as soon as your purchase transaction is completed, you will automatically get your hosting credentials delivered to your email.
When purchasing, you're getting access to our services for the timeframe and price defined in the package you buy. When the timeframe expires you will have to renew/purchase another package, if the original one you bought is not available anymore.
Domain reviews are performed periodically to make sure that no customer is violating our TOS. If anyone is found breaking the TOS a warning will be sent or, in the worst case, immediate account termination will be applied.
Both plans, VALUE 5G and EXTENDED 10G, will bring you the same features but a different disk space (5GB and 10GB). You can pick the one you deem more suitable with your needs.
All accounts are provided with cPanel Control Panel to manage your hosting. Make also sure to claim your free SSL inside the SSL/TLS cPanel section to make your websites safe.
Softaculous App Installer, provided inside cPanel, allows you to create a website in seconds using your favorite software/CMS. You can get your WordPress blog or MyBB forum setup instantly, with all files and databases automatically configured.
