Additional Information: This guy firstly told us that he will finish work in 2-3 days. After a week we messaged and he said i will deliver tomorrow. Than he published the announcement."delivering everything or double refund" But again he said that he will send during the day.And he promised to give design animated(as apoligy) Past nearly 15 days and i ask for refund and again he said i will deliver tomorrow. And he delivered after 2 days but not tomorrow. Finally after 28 days he delivered. And delivered what? Just paste the info that i gave him and nothing else. Other designs looks well but what about ours? https://imgur.com/a/IjAoaiR just 4 images and thats all. And i wanted revision and he told me some bullshits. even he didnt make it animated or he could do better like others. Still he will deliver tonight but which tonight we dont know.I even gave him good looking icons because his netflix icon has some black glitches.
Crypto address for a refund: LYUDiXB3kRTLt9RsdWs7q85gZei9rFQd8q
This post is by a banned member (Leechometer) - Unhide
Your Thread Design need revision.
It is not marked as "Not Delivered."
I really don't want to spend mine or anybody else's time explaining why I haven't responded to your message, but I will for some reason.
I've been quite busy since I've had some issues with my clients, as seen by the #server-feedback area. https://ibb.co/S5pfjbz
As previously stated, your purchase has been delivered, however some changes are required.
Because you are a member of my Discord server, you should know Terms before initiating a Deal and Dispute: https://ibb.co/Nn9sqvd.
"When you buy a ticket, you agree to these terms and conditions.
You are presumed to have accepted the Conditions when you open a ticket."
It might be simpler to just Message me on Discord/Telegram or here.
I can't REFUND you since I haven't responded for a few days after finishing your topic (which requires editing), and that is my fault.
What I can give is an honest apology, an edit, and the promise of an Animated Thread at no further cost.
If that's acceptable, I'm happy to edit your Thread Design till you're completely satisfied.
TIP FOR FUTURE CUSTOMERS :
THIS WILL NEVER HAPPEN AGAIN, BUT IF IT DOES, PLEASE MESSAGE ME THROUGH
DISCORD/TELEGRAM OR PM SYSTEM HERE BEFORE CREATING ANY DD
I would like to acknowledge that Evolot's designs and artwork exhibit a high level of quality, commensurate with their pricing. However, there is a notable issue concerning transparency and veracity in their delivery timeframe. In my personal experience, I had commissioned a project on December 17th, 2022, and only received it on February 4th, 2023. Despite multiple inquiries regarding the extended duration, the sellers response was evasive, merely stating "delivering tomorrow," or even offering a "2x refund if not delivered tomorrow" (which was not fulfilled).
I already know what he will say, that I was unresponsive for a week. But even considering the -7 days, it remains indisputable that the final design was delivered over a month and a half after the order date. This timeframe is unreasonable, irrespective of any intervening factors. Although Evolot's designs are commendable, he must improve his clarity in their communications and avoid misleading customers about delivery times.
ALSO the seller is deleting all bad feedback in his discord server that mentions he take too long! He deletes all bad feedback and leave the ones that are good for him, which isnt showing the reality of his business.
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I can send a screenshot, they're not even feedbacks, just discussion about my delivery time which isn't that great, and I've deleted them since They're just messages not pure feedback, you can check feedback section there are still bad feedbacks, even worse than what I've deleted.
Also, you forgot to mention again, that you haven't replied for two weeks (I can provide proof since I have transcripts)
But yeah, I've made a big mistake, and I'm currently working on Updating everything, so Y'all can expect 48hrs deliveries from tomorrow.
I can send a screenshot, they're not even feedbacks, just discussion about my delivery time which isn't that great, and I've deleted them since They're just messages not pure feedback, you can check feedback section there are still bad feedbacks, even worse than what I've deleted.
Also, you forgot to mention again, that you haven't replied for two weeks (I can provide proof since I have transcripts)
But yeah, I've made a big mistake, and I'm currently working on Updating everything, so Y'all can expect 48hrs deliveries from tomorrow.
Your purported actions of erasing unsatisfactory feedback indicate a calculated attempt to manipulate your comprehensive feedback rating. Even though you assert that the eradicated messages did not constitute actual feedback, they were still relevant and could have provided you with valuable information to enhance your service. By engaging in this dishonest practice, you are not only being disingenuous but also impeding your prospects of providing superior service to your clientele.
Furthermore, even though the comment "don't order dogshit delivery time" may not seem like constructive feedback, it nonetheless conveys the customer's frustration with the delivery time. As a vendor, it is vital to acknowledge such remarks and strive to enhance delivery time. Disregarding such comments or erasing them entirely only reinforces the perception that you do not take customer feedback seriously.
While your efforts to enhance your delivery time are commendable, they do not absolve you of the fact that you are deleting adverse feedback. If you genuinely aspire to provide exceptional service, it is essential to be transparent and attend to all forms of feedback, whether positive or negative. By deleting negative feedback, you not only undermine your credibility but also reveal a lack of accountability.
I can send a screenshot, they're not even feedbacks, just discussion about my delivery time which isn't that great, and I've deleted them since They're just messages not pure feedback, you can check feedback section there are still bad feedbacks, even worse than what I've deleted.
Also, you forgot to mention again, that you haven't replied for two weeks (I can provide proof since I have transcripts)
But yeah, I've made a big mistake, and I'm currently working on Updating everything, so Y'all can expect 48hrs deliveries from tomorrow.
Your purported actions of erasing unsatisfactory feedback indicate a calculated attempt to manipulate your comprehensive feedback rating. Even though you assert that the eradicated messages did not constitute actual feedback, they were still relevant and could have provided you with valuable information to enhance your service. By engaging in this dishonest practice, you are not only being disingenuous but also impeding your prospects of providing superior service to your clientele.
Furthermore, even though the comment "don't order dogshit delivery time" may not seem like constructive feedback, it nonetheless conveys the customer's frustration with the delivery time. As a vendor, it is vital to acknowledge such remarks and strive to enhance delivery time. Disregarding such comments or erasing them entirely only reinforces the perception that you do not take customer feedback seriously.
While your efforts to enhance your delivery time are commendable, they do not absolve you of the fact that you are deleting adverse feedback. If you genuinely aspire to provide exceptional service, it is essential to be transparent and attend to all forms of feedback, whether positive or negative. By deleting negative feedback, you not only undermine your credibility but also reveal a lack of accountability.
I agree with you; I considered it. Do you have any recommendations? or should I simply erase the entire server-feedback area and force them to vouch here, where it's permanent and available to everyone?
I'm looking at this DD as a serious critique, and I want to learn something from it; any recommendation is welcome since I want to develop my service and deliver top-notch pleasure, which is why I need a community (like this one) to assist me achieve my aims here.
I've arrived to the following conclusion:
To improve my service, I will do the following:
- I will deliver quicker designs (like I used to before)
- Professionalism in behavior and attitude to circumstances
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