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Zestras Scam Report

by khnx - 22 August, 2021 - 04:37 AM
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Liars  
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#17
(22 August, 2021 - 06:20 PM)Zestras Wrote: Show More
(22 August, 2021 - 06:10 PM)Liars Wrote: Show More
(22 August, 2021 - 04:10 PM)DynastyServices Wrote: Show More
The account, didn't worked via launcher / via website. Waiting for a staff reply.

https://prnt.sc/1qek3v9

The account seem to have work but how long did you get to use it for?

I checked his ticket roughly 12 hours after the issue was brought to us and when I tried it it was invalid on both site and launcher, but yet again we wont replace that because he triggered the 2FA warning and notified the owner by logging in on the website. If he actually knew how to use his product he would be able to probably still use his account by just playing through the launcher.

/Z

Replace the account or refund. please
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This post is by a banned member (Zestras) - Unhide
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Liars  
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5 Years of service
#23
(23 August, 2021 - 02:08 PM)Zestras Wrote: Show More
(23 August, 2021 - 01:24 PM)DynastyServices Wrote: Show More
Can you stop wasting my time, and doing this drama and saying on your discord to give opinions and shit, because no one can complain about this only who was in this business. - https://imgur.com/a/XUrO5Yl

Give a replacement or refund, thanks.

I’m not giving you anything, I’ve fulfilled my part as the seller. I wont promote this sort of behavior from buyers like you because people will simply just start abusing the scam report system. You received a working product that you didn’t know how to use and because of your own human errors and yet you’re demanding a replacement? It doesn’t work that way and everyone clearly agrees with me:
https://prnt.sc/1qfmhi9
https://prnt.sc/1qfmidb
https://prnt.sc/1qfmj4r

/Z

I believe you should have given the seller instructions to log into the account after he bought it. It's your responsibility to give proper usage instructions. Sure, it's a human error, and it is caused by the users inexperience for sure as well. However, you should provide a guide or explanation on how to use the accounts when you sell them. Not all buyers are aware of how to properly log into the accounts to avoid them from being instantly recovered. He clearly doesn't know how to use them and that is partially if not completely your fault as a seller. You should make a guide on how to use the accounts like one of your customers has suggested in the reviews to avoid this from happening in the future. Therefore, provide him a replacement with the correct instructions.
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